ios-personmd-notifications md-help-circle

Profile

  • Guest
    medal 0
  • Posts: 21
  • Post Likes: 3765

Notifications

  • No Unread Notifications

Open
Server downtime 01/12/2016 AM

warning
This thread is closed. Threads older than 6 weeks are closed automatically. To continue this discussion, create a new thread.
angle-double-left ios-arrow-back 1 2 ios-arrow-forward angle-double-right
md-lock This topic has been closed by the moderator
medal 5000
8 years 24 days ago (edited 8 years 24 days ago)
Hi all,

Seems like the server was resisting Christmas time. We had a teething issue with one of our services in the middle of the night when everyone is asleep as usual.

UPDATE: All services are back online and fully operational, including bidding and races.
md-quotelink
medal 5000
8 years 24 days ago
When will it be fix because I have been in a race for 10 hours
md-quotelink
medal 5062
8 years 24 days ago
Can't do setup for my race. Error message. Tried various browsers.
md-quotelink
medal 5000
8 years 24 days ago
its all connected Jack to the server issues, be patient :)
md-quotelink
medal 5062
8 years 24 days ago
Will there be a race at 6;30 am EST? There is 2 mins before lock out.
md-quotelink
medal 5000
8 years 24 days ago
It would be good if once the issues are fixed all races are delayed by 24 hours. This will give everyone a chance to get on and do setups for the race and good notice of when the race will be.

i.e. I have a race tonight at 9:00pm. I am not around tonight and so would have setup for it at around lunchtime today. Of course that is now not possible. ;-)
md-quotelink
medal 5000
8 years 24 days ago
Jack my race was due to start over an hour ago, it hasnt run even though the app is saying its in progress. Until the race server issues are corrected no races will actually run even if the app clicks over to state so.
md-quotelink
medal 5062
8 years 24 days ago
Yes. My race viewer won't load so must be the case. I wish there was a simple official notification to avoid confusion. Nothing elaborate just "races will be delayed" or some such.
md-quotelink
medal 5000
8 years 24 days ago
such as what was in Darrens original post? "...but for now consider you races as being postponed..." kinda sounds like an official notification, well not in game but here at least
md-quotelink
medal 5549 CEO & CTO
8 years 24 days ago
There is still some maintenance ongoing on bids and races. When this is complete we will have those services runing as normal again. In the meantime anyhting that hasn't started, delayed or didn't run last night will certainly be postponed.
md-quotelink
medal 5549 CEO & CTO
8 years 24 days ago
Lee
i.e. I have a race tonight at 9:00pm. I am not around tonight and so would have setup for it at around lunchtime today. Of course that is now not possible. ;-)

Can't you set up from your phone or someone else's? The web pages are easy to use on phones, and that was a big part of the rebuild, so people can set up on the go. :)
md-quotelink
medal 5062
8 years 24 days ago
Ian
such as what was in Darrens original post? "...but for now consider you races as being postponed..." kinda sounds like an official notification, well not in game but here at least


Who is Darren?
md-quotelink
medal 5549 CEO & CTO
8 years 24 days ago
Jack
Ian
such as what was in Darrens original post? "...but for now consider you races as being postponed..." kinda sounds like an official notification, well not in game but here at least


Who is Darren?

See the post at the top? He's a developer, just like me!
md-quotelink
medal 5062
8 years 24 days ago
Completely understand that shit happens. I would like to ask that races are postponed until next scheduled race day. For those who are on east coast US time zone, we have to go and earn money and plan our escapes from Trump's regime. It would be difficult to join a race later today.
md-quotelink
medal 5549 CEO & CTO
8 years 24 days ago
All services are back online now and fully operational. Bidding, races, the works.

Sorry everyone for the downtime during the night (GMT) and evening (American time). You were all extremely patient and understanding, and I can only thank you for that. We truly have the best fans.

We basically pulled an all-nighter to get things back online as quickly as we could and need some rest now. I will now be postponing races which didn't run last night to the next calendar slot and any upcoming races will run as usual.
md-quotelink
medal 5000
8 years 23 days ago
One small issue ive noticed is that driver health did not continue to improve during the downtime, not sure if thats consistent with other downtimes or new
md-quotelink
medal 5000
8 years 23 days ago
Yep, I was going to notify that. I had the health of my drivers, as always, calculated to be at 100% for my race today, but because the downtime, they didn't re-health, so I'm going to the race with my drivers at 84% health.... couldn't be recovered? That was really and issue.
md-quotelink
medal 5000
8 years 23 days ago
It's the same for everyone at least. I guess the healing just didn't run while it was down.
md-quotelink
medal 5549 CEO & CTO
8 years 23 days ago
Jonathan
It's the same for everyone at least. I guess the healing just didn't run while it was down.

This.
md-quotelink
medal 5000
8 years 23 days ago
Noticed health regeneration was not working during that time, it's not a problem for me as I have enough tokens to heal them but what about others players ?
md-quotelink
md-lock This topic has been closed by the moderator
angle-double-left ios-arrow-back 1 2 ios-arrow-forward angle-double-right

You must be logged in to post a reply.