Solved

Live race keeps going back to lap 1

What did you try to do?
We're currently having a live race in our league (German GP) and every time we join we get a connection problem prompt and when we exit the live race viewer/game then go back, we're back to lap one. Race has restarted to lap 1 four times already as I'm posting this.

What happened instead?
We can't race properly.

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
Both

What is the model of your device?
Samsung A34

What is the operating system?
Android

What is the version number of the operating system?
16

What operating system is your PC?
Windows 11

Which browser did you experience the problem in?
Game desktop and app

Can the bug be reproduced?
Not sure but it's happening right now.

Additional comments:
Now we can't access the live race viewer. On desktop application the loading screen keeps looping back to the title screen. On mobile loading goes up to 100% but won't proceed to live race.

Same here like Lyle said, mine on iOS system and happens on the app.

My race got reset to lap 13

Buongiorno, sono l'amministratore del campionato Mezzogiorno di Fuoco. Chiedo urgentemente che la gara di oggi venga ripetuta perché nessuno è riuscito ad accedere. La gara continuava a riavviarsi con vari errori ogni cinque giri. Dopo mezz'ora di tentativi di accesso da parte di tutti, siamo finalmente riusciti ad accedere quando eravamo ancora al decimo giro. La gara si è svolta, ma i risultati finali non corrispondono affatto all'andamento effettivo della gara. Chiedo quindi che venga ripetuta domani. Grazie.