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Forums > Global Forums (English) > Help & Support

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Error sending reset code.

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Alef Araújo medal 5002
9 days ago Translate
I've been trying to recover my account password for some time now, but the code never arrives in my email. I'm sure the email address is this one.

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VIP Jack Basford CEO & CTO medal 5539
8 days ago
The recovery email path should be fixed now. Please try again. Thanks for your report.
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Alef Araújo medal 5002
7 days ago Translate
The error message no longer appears when sending, but the email still doesn't arrive.
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