Unresolved

Wi-Fi Connection Instability / High Sensitivity to Packet Loss and Jitter

I am writing to report a recurring stability issue within the game that we have analyzed thoroughly in our league over the past two days. Multiple players have experienced frequent disconnections, being kicked from matches requiring a full app restart, and mechanic synchronization failures (such as losing all accumulated KERS after attempting to reconnect).

Initially, we assumed this was a general server issue or geographic latency. However, after isolating variables, we identified a clear pattern:

1. Stable Connections (~90–98%): Players connected via 4G/5G mobile data or PC on a wired LAN network.


2. Unstable Connections: Players on Wi-Fi networks (even on 5 GHz bands in close proximity to the router), who suffer continuous micro-disconnections.

Analysis and Test Conducted
This behavior suggests that the game client has low tolerance or high sensitivity to packet loss (TCP/UDP) and jitter variations typical of wireless networks.

To test this hypothesis, we performed a trial using Reverse Tethering (Android connected via USB 3.0 to a PC on a wired network). Under this scenario—using the exact same network that failed over Wi-Fi—gameplay stability rose to 98%, completely eliminating disconnections.

Impact and Recommendation
Since the primary player base operates on mobile devices via Wi-Fi (an environment naturally prone to micro-outages and RF interference), this issue severely degrades the competitive experience. Several players have quit our league out of frustration from losing matches due to how unforgiving the game is to minor network fluctuations.

We have video evidence documenting:

Connection failures for players on Wi-Fi and mobile data.

100% stable gameplay performance using Reverse Tethering.

I am at your disposal to share these recordings and relevant logs should you need them for analysis. We believe optimizing packet loss tolerance and reconnection handling on the client side should be prioritized to prevent losing players over standard wireless network fluctuations.

Best regards.