![](https://static.igpmanager.com/igp/pic/4487m.jpg?1530119349)
Gary Collyer medal 5002 8 years 64 days ago
No qualifying results, viewer wont load either
https://igpmanager.com/app/p=league&id=803
https://igpmanager.com/race/live.php?id=658335
![](https://static.igpmanager.com/igp/pic/4487m.jpg?1530119349)
Gary Collyer medal 5002 8 years 64 days ago
scratch that, now loaded after race started, dont know what happened there....
![](https://static.igpmanager.com/igp/pic/37282m.jpg?1660395340)
Kevin Taylor medal 5000 8 years 64 days ago
This has happened to me on a couple of occasions recently in "Everyone Welcome" league elite tier. The "Go to Race" button comes up with no qualifying times displayed and when I click on the button to go to the race I get a message something along the lines of...
"The race has not yet started. It is due to start at 18:00 retry 5 minutes before the start of the race".
This message is still being displayed a minute before the race starts and I just can't get into the live race viewer. If I keep trying I eventually get in a couple of minutes after the race has actually started.
![](https://static.igpmanager.com/igp/pic/26082m.png?1621902730)
Yunus Unia Blunion medal 5088 8 years 64 days ago
Kevin
This has happened to me on a couple of occasions recently in "Everyone Welcome" league elite tier. The "Go to Race" button comes up with no qualifying times displayed and when I click on the button to go to the race I get a message something along the lines of...
"The race has not yet started. It is due to start at 18:00 retry 5 minutes before the start of the race".
This message is still being displayed a minute before the race starts and I just can't get into the live race viewer. If I keep trying I eventually get in a couple of minutes after the race has actually started.
I had this issue last night. Couldn't join my league's race except 2 minutes before it began.
![](https://static.igpmanager.com/igp/pic/38498m.jpg?1616334249)
Nathan Isom medal 5000 8 years 64 days ago
Our league isn't loading up early.
Edit - loaded about a minute before the start of the race.
![](https://static.igpmanager.com/igp/pic/32640m.jpg?1530119349)
Joey McLane medal 5000 8 years 63 days ago (edited 8 years 63 days ago)
The same is happening in all leagues, qualifying has difficulties to run and blocks the viewer because it is not finished. Usually it works at XX:X7 or XX:X8.
![](https://static.igpmanager.com/igp/pic/37282m.jpg?1660395340)
Kevin Taylor medal 5000 8 years 63 days ago
It's happening right now in Everyone Welcome. It's becoming a pain in the proverbial.
![](https://static.igpmanager.com/igp/pic/33636m.jpg?1530119349)
dan ruglio medal 5000 8 years 63 days ago
this is not a solution, but it could help in some cases.
i think it's good to know there is another way to enter the race besides the 'Go to race' button.
a 'Live' button will appear in the 'league', where the time of the race is shown, and just after the qualy is done.
by my experience, this 'live' button appears 2 or 3 minutes earlier than the 'Go to race'. since i discovered that, i'm not using the 'Go to race' button, i'm almost everytime the first to enter the race and, in case of any issues, i have 2 or 3 minutes more to solve it.
![](https://static.igpmanager.com/igp/pic/1m.png?1733941387)
Jack Basford medal 5422
CEO & CTO 8 years 63 days ago
I've just applied a series of updates which should address this. Qualifying should be complete when go to race appears from now on. Let me know if you have any more issues.
![](https://static.igpmanager.com/igp/pic/32640m.jpg?1530119349)
Joey McLane medal 5000 8 years 62 days ago
@Jack : Same difficulties for Abu Dhabi, we had to wait xx:57 or xx:58. I'll keep you in touch with the next races.
![](https://static.igpmanager.com/igp/pic/1m.png?1733941387)
Jack Basford medal 5422
CEO & CTO 8 years 62 days ago
What race ID? Did it run after my post?
![](https://static.igpmanager.com/igp/pic/32640m.jpg?1530119349)
Joey McLane medal 5000 8 years 62 days ago
That race : 656319
Other races worked fine.