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Forums > Global Forums (English) > Bugs

Unresolved
Track is not loading

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Pedro Ivo medal 5000
8 years 231 days ago Translate
Hi,

I couldn't load Malaysian track with the stable race viewer.
Tried with an android tablet and firefox browser.

It happens many times in other circuits as well. Any workaround?

Sorry if already has a post with this information but I didn't find any information about this on other posts.

Thanks in advance!
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Yunus Unia Blunion medal 5000 Head of Support
8 years 230 days ago
Hi, can you try spectating any race on your tablet?
Which devices other than a tablet are you having an issue with? If you tried on a phone, did loading the race viewer work?
If you still cannot access the race viewer, under settings, set the race viewer quality on the lowest settings and try again.
If you are loading the race viewer on wi-fi, can you try from a different connection, such as mobile data or a different location's wi-fi?
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VIP Jack Basford medal 5122 CEO & CTO
8 years 230 days ago
Hi Pedro,
Where does it get stuck in the loading process when this happens?

Also, could you try spectating a race using the spectate list on the home page to see if they work? (Edit: Just read Blunion's post, he already recommended it)
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