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lap with 0 time and 100% tyre consumtion?

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medal 5000
6 years 327 days ago
I'm preparing for the race of the day, i ran a test lap and i got as a result a lap of 0.00.000, with 100% consumption of the tyre and 0 fuel consuption. what does it mean?
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medal 5000
6 years 327 days ago
In an attempt to be funny I'd would say your driver spun and hit the wall exiting the pits...

Now the real answer, it is likely you ran the lap when there was a high demand on the server and something timed out. If you close the app or browser and go back in, your driver should have a laptime and it should have tire wear.
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medal 5000
6 years 327 days ago
thanks for the explanation, I think you are right. However, I logged out then logged in again on each device I use but I still get the same problem. Anyway, I think it's not so bad for the today race, but I hope someone of the staff will read it and it won't happen again
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medal 5145 CEO & CTO
6 years 327 days ago
Hi Fabio,
Is this still happening now?

Also, all laps in your account have normal data from what I can see. When did this occur? If it's the laps I'm looking at then I guess they just updated too slowly for it to return the data, which would explain the values you saw.
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medal 5005
6 years 327 days ago
Happening to me now (19:10). 2nd driver (Thompson) 5 runs only the first run had data. Couple of "oops an error" messages

Team/manager id=37560
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medal 5000
6 years 327 days ago
Mine just did this also, did a test run fine, tried another and got Car on Track... for around a min or more, refreshed and now shows laptime as 0:00:00
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medal 5000
6 years 327 days ago
click save before refreshing the page then once the page reloads it should show fuel & tyre info and lap time.
Plus any changes the driver may want.
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medal 5000
6 years 327 days ago
I didn't make any changes from the run that worked, I just pressed the try setup button for again. I can't see that screen now as race is about to go live
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medal 5000
6 years 327 days ago
This happens to me when i lose internet connection then it comes back..
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medal 5145 CEO & CTO
6 years 327 days ago
Okay, I think I know why this is happening. We're going to need to upgrade one server at some point to address this, probably not until tomorrow.
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medal 5000
6 years 327 days ago
Hitting save before refreshing the page works a treat in the mean time.


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medal 5000
6 years 326 days ago
It happens yesterday to me, one of my drivers in practice got 0.00.000 time and 100% tyre wear and 0 fuel consumption.
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medal 5000
6 years 326 days ago
Jack
Hi Fabio,
Is this still happening now?

Also, all laps in your account have normal data from what I can see. When did this occur? If it's the laps I'm looking at then I guess they just updated too slowly for it to return the data, which would explain the values you saw.


I'm sorry I couldn't replay earlier: it happened only once, then I tried few hours later and there where no problems. now I can't the see the data because after the race they are reset, I don't know if they are stored somewhere
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medal 5000
6 years 326 days ago
It happend to me some minutes ago. Save and refresh doesn't work. I had to shut down the app complettly to get one time. the next try got stuck and after closing the app and entering again, it was displayed with 0 time but correct driver feedback.
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