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Unresolved
Driver auction problem

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medal 5000
7 years 120 days ago (edited 7 years 120 days ago)
I received no money from selling my driver with an auction.
Someone, please can help me?

This is the driver I sold: https://igpmanager.com/app/d=driver&id=1005562
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medal 5836
7 years 119 days ago
Hi Domenico, when you go to your Finances History (accessible on PC) do you see a positive amount listed as Staff Wages?

Here is the History button you will see:

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medal 5000
7 years 119 days ago (edited 7 years 119 days ago)
This is my History:



but I can't see a positive amount listed as Staff Wages?

I do not remember exactly what amount it was sold, but when I looked at about twenty minutes from the end I had a profit of about €800m.
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medal 5000
7 years 119 days ago
If scroll through that list of history you will find a positive amount on what ever Date it was.

It will be listed under Driver wages & not Staff wages as it is a Driver you say you sold.


I know there was an issue a long time ago where we didnt get payments. I hope it's not back because of changing servers.
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medal 5000
7 years 119 days ago
MY Bad look for Signing fees not Driver wages


Signing fees - Auction Payments
Staff wages - Sell Now Staff
Driver wages - Sell Now Drivers
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medal 5000
7 years 119 days ago (edited 7 years 119 days ago)
No, I checked again, but the driver's sale is still missing from the payments!

I just think a bug has compromised my payment.
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medal 5836
7 years 119 days ago
Hey James, thanks for helping, that fees and wages type information is really handy. Going to have to document that.

Domenico, I'll get Jack to take a look at what happened.
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