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unable to buy or sell

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medal 5000
7 years 95 days ago
Hi, I have read the posts from previous auction issues but none of them help. The auction has not worked for around a week. I use the game at home only and have done trades recently but then it stopped and I cant buy from the auction. I could use some help. Thanks
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medal 5859
7 years 95 days ago
Hi Steve, I have some questions.

Do you see a countdown timer when you are looking at the profile of a driver or staff?
Is the problem on the app or on a PC?
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medal 5000
7 years 95 days ago
It is on the app on a tablet. I have also played through the internet on the tablet and the same issue ooccurs. In the main screen where all the drivers are listed you can see the countdown, but when you click on an individual driver then you cant bid...nothing happens when you click it..on the app and internet
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medal 5000 Super Mod
7 years 95 days ago
Same for me on app and browser. Click on bid as many times as you want and nothing happens, no bid is registered (but fortunately no tokens are taken either). The staff is timing out on the main transfers page but no timer showing on the individual staff member. Disappointed that we still need to report basic stuff like this a year after the game was first launched. It would be an absolute pain if after months of waiting for the right CD to appear you then find you lose the opportunity to hire them because of a recurring market bug.
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medal 5859
7 years 95 days ago
I am not having this problem, this is strange.
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medal 5859
7 years 95 days ago
Steve and Kevin, I'm going to guess you guys are in the UK.

May I know who your ISP (Internet Service Provider) is?
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medal 5000 Super Mod
7 years 95 days ago
Hi Blunion? ISP is Virgin. This morning I've just noticed something weird. I still cannot bid on either app or browser on a Galaxy Note 10.1 tablet but everything okay on both app and browser on my Galaxy S7 phone and both tablet and phone are connected to my home WiFi.
I definitely used to be able to place a bid using the tablet but can't remember the last time I did this. I tried a reboot of tablet but still unable to bid on either app or browser. Strange!
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medal 5000 Super Mod
7 years 94 days ago
Update... Been doing some tests:
Galaxy S7 phone: Bidding is working on both app and default browser with the phone connected either by WiFi (Virgin Media) or Mobile data (Vodafone)
Laptop: Bidding tested and is working on three browsers - IE11, Edge and Firefox.
Galaxy Note 10.1 Tablet: Bidding not working on either the app or the default browser (Does the app use the default browser?). However, I just noticed that if I access iGP on the tablet using Chrome the bidding does work.

In conclusion it seems to be an issue with the default browser on my four year old Galaxy Note 10.1
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medal 5000
7 years 94 days ago
Non si riesce a fare offerte in nessun modo, ho questo grosso problema
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medal 5000
7 years 94 days ago
I made a winning bid at an auction by a Spanish chief designer. However, at the end of the third eliminatory round, he did not show me any results. Even after the exhausted time, and I like the winning bid, does not appear to me the chief designer available. Also having disappeared the same of the items in the auction. Did not show me that I lost. My bid was last but it did not give me the victory. He only had no chance to make another bid (after all, the third round was over) but he did not measure victory. I spent 6 tokens in the race, I won and I do not have the chief desinger and the tokens!

I´m using the Google Chrome Version 60.0.3112.101 (Official Version) 64 bits
Internet: Ethernet
PC OS: win 10 pro version: 1607
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medal 5859
7 years 94 days ago
Carlos
I made a winning bid at an auction by a Spanish chief designer. However, at the end of the third eliminatory round, he did not show me any results. Even after the exhausted time, and I like the winning bid, does not appear to me the chief designer available. Also having disappeared the same of the items in the auction. Did not show me that I lost. My bid was last but it did not give me the victory. He only had no chance to make another bid (after all, the third round was over) but he did not measure victory. I spent 6 tokens in the race, I won and I do not have the chief desinger and the tokens!

I´m using the Google Chrome Version 60.0.3112.101 (Official Version) 64 bits
Internet: Ethernet
PC OS: win 10 pro version: 1607


Please create a new thread in the bugs forum for help with this, Carlos.
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medal 5859
7 years 94 days ago
Steve, can you try the default web browser on your tablet, then try another browser like Chrome?

Also check if the problem happens on a PC and mobile phone please, whichever of those are accessible to you. If you test with the mobile phone, test in the default browser and then a browser like Chrome, and if possible, the app.
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medal 5000
7 years 94 days ago
Hi...interesting reading....I use BT as my ISP. Will try using a different browser and see what happens
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medal 5000
7 years 94 days ago
OK.....changed my broswer to chrome and it works....Thanks guys
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medal 5859
7 years 94 days ago
Hi Steve. I need to gather some information.

When you changed to a different browser, was this on the tablet?
What is your tablet's Operating System and its version? You can find this in its settings by looking for "About Device".
When you go back to the app on your tablet, are you able to bid and buy or not?

Kevin, can you provide the same information, the tablet's OS and its version, please? Thanks to you both.
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medal 5000 Super Mod
7 years 94 days ago
The tablet is a Samsung Galaxy Note 10.1
Model No GT-N8010
Android Ver 4.1.2
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medal 5000
7 years 94 days ago
Hi this game is only on my tablet which is a Samsung galaxy tab2 10.1. Android version 4.2.2 Model Number GT-P5110. Still cant bid in the app. Can only bid in chrome
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medal 5000
7 years 94 days ago
Also the game is much , ore responsive in chrome. In the app I have to double click everytime and wait but in chrome it is single click and a faster response
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medal 5000
7 years 94 days ago (edited 7 years 93 days ago)
Blunion
Steve and Kevin, I'm going to guess you guys are in the UK.

May I know who your ISP (Internet Service Provider) is?

Same problem here in Finland ,and i play i pad,and pc Many different browser,same problem.

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medal 5000
7 years 93 days ago
Also the game is much , ore responsive in chrome. In the app I have to double click everytime and wait but in chrome it is single click and a faster response
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