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I can't save my bio

I can't save my bio

Hi Sara, sorry for the late reply.

Are you trying to edit your bio in the app?

yes that is

What is your phone model and OS version? (For Android you can find it in About Device by looking in Settings/For iOS, it is in About under the General section when looking in Settings).

If you visit iGP Manager in your phone browser, can you try editing your bio and save it from there?

Galaxy S6 Edge Android 7.0, Chrome for phone and Opera for PC. It doesn't work on any site.

This is very unusual. I can edit my bio so I am not sure where the problem may be.

When you use the app, can you try to edit your bio using your mobile data? I wonder if it may be something with the wi-fi connection.

If that doesn't work I will ask Jack to investigate what is going on.

I have optical fiber, mobile data does not work either. I can be more illustrative if that helps.





Final result

Thanks for posting screenshots, it does help.

I will submit this issue to Jack for investigation.

Nao consigo digitar a biografia do meu gerente estou digitando e nao aparece nada que eu digito podem me dizer porque isso acontece ?

Hi Rafael, please write in English when outside of the foreign language forum.

This was reported around a week ago and I have created a ticket about it but the issue has not been addressed yet.

Cant Change biography

This has been reported before. Merging 8887 into 8780.

cant even change my bio

I can't create a bio with my team, i can change another one that already has a bio but this team never has and what ever i write just doesn't save, it stays blank, i have tried on laptop of web version using chrome & internet explorer and on the iphone app, and on safari on iphone and they all just stay blank, i've done the old Ctrl-F5 on web version still not work.

Same issue

Can't update with any browser IE,Chrome,Firefox or the ios app

I have the same issue, on Chrome and on Edge.
If I have to add screenshots, I will.

I think Sara's screenshots documented it very well. Just need to get it fixed once the more important things are sorted.

46 Days later and even the same issue

So are you going to fix it or what??

same issue