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Frozen clock or bug in account?

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medal 5000
6 years 259 days ago
Hi, I found a bug where I can nothire any employee, when I go to the auction of anyone and I go to Buy (or I'll go the bidding) the clock is like this (Clock ...) and I can not even make a bid and neither buy anybody, pleasefix this bug.
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medal 5000
6 years 259 days ago
Usually the reason for this is not a bug but a firewall blocking the additional ports needed for the real time dependend elements of the game (auctions and race viewer). It mostly happens if accessing the game from at work or school. First thing would be to try a different connection if possible.
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medal 5000
6 years 259 days ago
Hi, i also canno't hire anyone.

Tested on mobile: safari, firefox and chrome.
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medal 6253
6 years 259 days ago
Bruno
Hi, I found a bug where I can nothire any employee, when I go to the auction of anyone and I go to Buy (or I'll go the bidding) the clock is like this (Clock ...) and I can not even make a bid and neither buy anybody, pleasefix this bug.


Hi Bruno, does this happen in the app or on PC?
If you are using the app, does it happen when using wi-fi? What happens when using your mobile data?
If you are on a PC, what browsers are you having the issue in?
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medal 6253
6 years 259 days ago
Roger
Hi, i also canno't hire anyone.

Tested on mobile: safari, firefox and chrome.


Hi Roger, you said you tested on your phone, but does it happen when you are on wi-fi? What about when you use your mobile data connection?
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medal 5000
6 years 259 days ago
Hi, yes it's in wifi... i'm holidays and canno't connect via mobile data until return at home :( It could be the problem?

I wanted to hire new CD, but old one has gone and now I only have one star :( It is impossible to hire new one? I'll out for two weeks more..
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medal 6253
6 years 259 days ago
Roger
Hi, yes it's in wifi... i'm holidays and canno't connect via mobile data until return at home :( It could be the problem?

I wanted to hire new CD, but old one has gone and now I only have one star :( It is impossible to hire new one? I'll out for two weeks more..


Are you connected to a hotel wi-fi?
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medal 5000
6 years 259 days ago
Blunion
Roger
Hi, yes it's in wifi... i'm holidays and canno't connect via mobile data until return at home :( It could be the problem?

I wanted to hire new CD, but old one has gone and now I only have one star :( It is impossible to hire new one? I'll out for two weeks more..


Are you connected to a hotel wi-fi?


Yes
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medal 6253
6 years 259 days ago
Roger
Blunion
Roger
Hi, yes it's in wifi... i'm holidays and canno't connect via mobile data until return at home :( It could be the problem?

I wanted to hire new CD, but old one has gone and now I only have one star :( It is impossible to hire new one? I'll out for two weeks more..


Are you connected to a hotel wi-fi?


Yes


That may be the problem. I recall one other player who was connected to a hotel's wi-fi and had the same issue. You will need to try to access a different wi-fi because the hotel has a firewall on their internet connection that blocks the port the Transfers system operates on.
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