Solved

Tokens lost in transfers

I just won an auction yesterday for a TD...... Although in the initial round of bidding I lost around 10 11 tokens due to a timing glitch.... Even though the main staff transfers page showed over 2 hours to go whenever I opened the specific staff auction page it would show jus few seconds.... It ended up taking me upto round 3 knockout and I was the only one bidding... I then realised it was a glitch... Refreshed my app and the timing came back to normal.... But the tokens are gone... Could I please get em back?

The normal bidding process commenced after.... But I lost around a dozen tokens in the initial round for nothing...

Hi Axel, I'll have this issue reviewed to see what happened.

Thanks I hope I get compensated!

Does this happen when spending a very long time on the Transfers page?

Hey Yunus!
Haven't heard anything from you.... Any updates?

Hi Axel, Jack hasn't had a chance to review the situation as he's been out of town this past week. He'll be available this weekend, so I'll ask him to prioritize looking into it at that time.

Hi Axel, I have sent you the tokens you said you lost despite being shown winning the auction. Please confirm you have received them. :)

Confirmed! Thanks Yunus :-)

Awesome.