Solved

Recover account

Hello!

I started playing some weeks ago on iGP Manager for mobile, but by mistake I ended up creating 3 accounts (the one from which I am writing is the last one).

Today I lost my progress for the second time (for some reason my registration was not working the 2 previous times), is it possible to recover/merge these 3 accounts in a single one?

My previous accounts joined the "Big Family" championship, the name of the manager is Nike Terry (for both).

Thanks a lot!

Hi, how are you creating your accounts? If you're signing in through the device only without any credentials such as FB login or e-mail, that can tend to happen.

Please e-mail support@igpgames.com and I can assist you with providing you access to your accounts, as I'd like to avoid sharing any sensitive information.

This same thing happened to me today, would contacting @igpmanager.com be able to possibly help me?

Yes, I can provide you the necessary information to recover your account privately that way.

oh ok thank you! I just had an account locally on my mobile phone, without a password. Would that still be recoverable?

Yes :)

Oh wow! Thank you! So what needs to be done?

Right...my brain has been in derp mode all day.

I'll need the name of the account's profile, team, and league it's in to find it and provide the recovery information to log into it again.

I just saw that I am in the same league as you.. or that you were in a few days ago. Its ''FIA F1 Championship''.
The team name is Honda Racing F1(The one that is leading the rookie championship and its drivers are Victor Michel and Liam Robinson) not to confuse with my new account(this one, that isn't doing that good).
The account name is also D Fence, but it is the one leading the rookie championship.

Thanks so much for all you help!!

Nvm actually, my new account's team name has been changed so that it's less confusing for you.

I have the same problem of Trinity...
Por error me loguee diferente y no puedo entrar a mi movil con mi equipo celular

Hi D Fence, and Diego, please e-mail support@igpgames.com so I can assist you with providing you access to your accounts, as I'd like to avoid sharing any sensitive information. Please provide the profile, team, and league name of the account you've lost access to.

ok thanks so much Yunis!

Hi Yunis, I have just contacted that email address

I see you have access now, so I am locking this thread. :)