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Unresolved
live race event starts 1 hour before race

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medal 5000
6 years 185 days ago
Everyday my live event starts 1 hour to early. I cannot do training. Training drivers. Repair car or upgrade my car or sell drivers. From 19.50 my race starts at 2100. . I have two screenshots but i dont know how to post them
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medal 5000
6 years 185 days ago
Although the screenshots do not show the time only that a live race event is in progress and the action is unavailable because of it
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medal 5000
6 years 184 days ago
During the ten minutes before the race the qualifying is happening.
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medal 5743
6 years 184 days ago
How long has this problem been happening?
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medal 5000
6 years 184 days ago
Ever since i started playing
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medal 5000
6 years 184 days ago
Thnx kodie. Really helpfull. What happens the 60 minutes before that?
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medal 5000
6 years 184 days ago
First i figured it was normal. Lately i realised it wasnt
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medal 5000
6 years 184 days ago (edited 6 years 184 days ago)
Seeems to be fixed now cuz now i can do training after 20.00 ... no it wasnt my league changed race from 2100 to 2200 gmt. So now i have problem start at 20.50 and race start at 22.00
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medal 5743
6 years 184 days ago
Is the timezone selected in your account's settings correct?
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medal 5000
6 years 184 days ago
Yes its set to utc +1 brussel time. And my friend who is also playing can train until 21.50 today and i could until 20.50 and race started at 22.00. But this was already happening before winter time came and before my leagues race time changed. And afterwards too
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medal 5743
6 years 184 days ago
Does the problem happen on the app or on PC, or both?
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medal 5000
6 years 184 days ago
On the app i only play on app
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medal 5743
6 years 183 days ago
Okay. If you are on Android can you delete the cache stored by the app on your phone? Then let me know if the problem persists.
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medal 5000
6 years 183 days ago (edited 6 years 183 days ago)
Ok cleaned it. Race wont happen till tommorow. Il let u know what happens
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medal 5743
6 years 183 days ago
Sounds good!
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medal 5000
6 years 182 days ago
Live event has already started now. Race starts in 1 hour
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medal 5743
6 years 182 days ago
Hi Jerry, I logged in as you on PC and had no issues, so can you provide me a screenshot of what you see when you're stuck in the live event mode?
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medal 5000
6 years 182 days ago
How do i post screenshots here?
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medal 5743
6 years 182 days ago
You will need to upload it to an image hosting service first, then you can share the link to the image, or you can paste a direct link to the image between [img] and [/img]. example: [img]direct-link-here[/img]
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medal 5000
6 years 182 days ago
U have a email? Where i can send it?
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