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Forums > Global Forums (English) > Bugs

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Lost tokens

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John Armstrong medal 5000
7 years 68 days ago (edited 7 years 68 days ago)
Hi yesterday I bought 85 tokens for £7.99 but they never appeared in my game account.

I use iPhone se with the iGP app from I store

I pressed the token at the top which brought up the token store which I proceeded to click on the 85 tokens for £7.99 which went through but nothing ever arrived. So I shut down the app and restarted the app again but nothing appeared. Can you help please.

Email address that’s linked to iTunes is
jon.armstrong27@ntlworld.com
Order id MVNSQFYY68

Thanks Jon
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Yunus Unia Blunion medal 5176
7 years 68 days ago
Hi John, please send an e-mail to support@igpgames.com with the following information:

1) The receipt(s) you received from Apple via e-mail as proof of purchase
2) The e-mail address for your iGP Manager account if there is one
3) Your team name and league name so I can identify where to send the Tokens
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