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    medal 0
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Can't acces neither app or website

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medal 5000
7 years 16 days ago (edited 7 years 16 days ago)
Hi,
I can't access igp from my computer nor the smartphone. I was logged in with my second account and now only get an error in the browser, while the app is stuck on the splash page. Moreover, I can't log out: there is no way to open anything. I don't understand what's up. I've tried to clean cache and cookies, but still nothing happens. Any idea?
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medal 5000
7 years 16 days ago
Somehow I could log in, from another link. But now I see a lot of strange symbols instead of the icons. I've uploaded a screenshot here: https://fabiopeluso.files.wordpress.com/2017/11/istantanea_2017-11-11_17-49-26.png
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medal 5000
7 years 16 days ago
The problem arise with the account that I'm writing from in this actual reply
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medal 6098 CEO & CTO
7 years 16 days ago
Sorry about that, it should have been resolved around the time of the first post. Please try pressing CTRL+F5 to refresh and clear cache.
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medal 5000
7 years 16 days ago
tnx, it seems that now it work on my pc, but the smartphone app is still not working
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medal 5000
7 years 16 days ago
ok now it works (still don't know why but it's fine XD)
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medal 5836
7 years 15 days ago
Since this is resolved, I'm closing the thread.
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