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Forums > Global Forums (English) > Help & Support

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Over paid for points

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Jason Powell medal 5000
7 years 12 days ago
Hi I bought 6 points which should be 99p but have been charged £5.97! And PayPal keeps saying I’m being charged £5.97 every 30 seconds!

Any help!!

Thanks
Jason
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Yunus Unia Blunion medal 5836
7 years 12 days ago
Hi Jason, was the purchase made through the app or on PC?

Is PayPal showing you are having a transaction every 30 seconds or is it continuously telling you you've been charged for the same transaction over and over again?

In any case, please e-mail support@igpgames.com with the following information:
1) The receipt(s) you received via e-mail from Google Play or Apple (PayPal for PC purchases) as proof of purchase
2) The e-mail address for your iGP Manager account if there is one
3) Your team name and league name
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