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I lost my money and the tokens.

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medal 5000
6 years 114 days ago

The fact is that I made a purchase of tokens (40 for $ 4) by payment with invoicing moviestar.
I received an SMS confirming the purchase, but in the game I have not reached the tokens, I do not see them anywhere.
It takes a while or is it instantly?
Please, I hope I do not lose my money.



A greeting.
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medal 5000
6 years 114 days ago

In the google account I get the charge of 40 tokens but they still do not come out in the game.
Please help.
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medal 5000
6 years 114 days ago

I have contacted the google services and they have confirmed that the purchase has been made correctly, and that it is due to a game error.

I hope a solution soon
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medal 5780
6 years 113 days ago
Hi Stefano, please e-mail support@igpgames.com with the following information so I may send the tokens manually:

1) The invoice you received via e-mail from Google Play
2) The e-mail address for your iGP Manager account if there is one
3) Your team name and league name
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