Solved

Purchases

Purchased two lots of the 99p 6 token bundles my phone says process complete but haven’t received tokens in the game

Hi Jon, please e-mail support@igpgames.com providing the following information so I may award the Tokens manually:

1) The receipt(s) you received via e-mail from Google Play or Apple
2) The e-mail address for your iGP Manager account if there is one
3) Your team name and league name

If your purchase was on iOS and your Apple invoice has not yet arrived via e-mail, please follow the instructions below:

1. Open Settings on your iPhone.
2. At the top of Settings, tap on your Apple account.
3. Tap iTunes & App Store.
4. At the top of iTunes & App Store, tap your Apple ID e-mail.
5. Tap 'View Apple ID'. NOTE: You may be asked to confirm this by password or Touch ID.
6. Scroll down to tap on Purchase History.
7. Screenshot the purchases you did not receive tokens for and attach them the e-mail to us.

Thanks I’ve sent an email with the details you require