ios-personmd-notifications md-help-circle

Profile

  • Guest
    medal 0
  • Posts: 21
  • Post Likes: 3765

Notifications

  • No Unread Notifications

Forums > Global Forums (English) > Help & Support

Solved
Race not starting!

ios-checkmark-circle
This thread is closed because it is solved.
angle-double-left ios-arrow-back 1 ios-arrow-forward angle-double-right
md-lock This topic has been closed by the moderator
ʟ ᠎ medal 5013
6 years 251 days ago
Race is not starting! Was supposed to start right now!

League not found or inactive
md-quotelink
Carlos Merlin medal 5000
6 years 251 days ago
My league League not found or inactive
md-quotelink
ʟ ᠎ medal 5013
6 years 251 days ago
Same here!

League not found or inactive
md-quotelink
Carlos Merlin medal 5000
6 years 251 days ago
Our race should start now, but the qualifying and the live race viewer is not abble. This year is the 4 time that happens.
Its becoming recurrent. An me and the managers of my league are really upset about it.
md-quotelink
Kirito SAO medal 5000
6 years 251 days ago
ditto for us

https://igpmanager.com/app/p=league&id=41681
md-quotelink
DeX XeD medal 5000
6 years 251 days ago
Same for us https://igpmanager.com/app/p=league&id=6525
md-quotelink
Ebrydh Inacio medal 5000
6 years 251 days ago
eae carlos kkkkkk
md-quotelink
Cillian Raz medal 5000
6 years 251 days ago
Same for our league...
md-quotelink
ʟ ᠎ medal 5013
6 years 251 days ago
Is there any mods or devs who can at least tell us what's going on and if we have to wait or what??
Awful.
md-quotelink
Kirito SAO medal 5000
6 years 251 days ago
Same for us

https://igpmanager.com/app/p=league&id=41681
md-quotelink
Jack Basford medal 6098 CEO & CTO
6 years 251 days ago
We are investigating this and will get them started ASAP.
md-quotelink
Анатолий Белов medal 5000
6 years 251 days ago
the same thing happened in our League
md-quotelink
Jack Basford medal 6098 CEO & CTO
6 years 251 days ago
It happened to most races at 15:30 and 16:00 GMT. We are working on a solution now. Our hope is to have everything running within 10 minutes.

Our apologies for this interruption. It was caused by an update to the service which caused some key services to restart at a critical (bad) time, and prevented a bunch of races from running. We have rolled back the update and reverted to the old code and in the meantime will obviously focus on getting your races going.
md-quotelink
Jack Basford medal 6098 CEO & CTO
6 years 251 days ago
The races should get going in the next 5 minutes now. All services are back online and operating as normal.
md-quotelink
Asuna Being medal 5000
6 years 251 days ago
no me told me that the race is over when I run the live
md-quotelink
Jack Basford medal 6098 CEO & CTO
6 years 251 days ago
Any races which still haven't started will need to be postponed or skipped. They will be dealt with in a couple of hours once we see all the other races have gone through the system. Anyone in a league that is still stuck will get a message explaining the situation later this evening.

@Kirito - I can see that your league is one of these examples that will not run today. Our apologies.
md-quotelink
ʟ ᠎ medal 5013
6 years 251 days ago
Our race started and just finished but if I can say something, I think it's not so fair that races start all of a sudden when this problem happens, cause many of the managers log off and can't stay online waiting. More fair would be if races would be rescheduled at an exact time later in the day or just for the next day. I had many complaining about that.
md-quotelink
Gustavo Miranda medal 5000
6 years 251 days ago
I AM league of calos Merlin. !!!!!!!
md-quotelink
Gustavo Miranda medal 5000
6 years 251 days ago
dear good afternoon I'm also from the Carlos Merlin League, and I also had problems. my race did not work
md-quotelink
Gustavo Miranda medal 5000
6 years 251 days ago
Carlos
Our race should start now, but the qualifying and the live race viewer is not abble. This year is the 4 time that happens.
Its becoming recurrent. An me and the managers of my league are really upset about it.


dear good afternoon I'm also from the Carlos Merlin League, and I also had problems. my race did not work
md-quotelink
md-lock This topic has been closed by the moderator
angle-double-left ios-arrow-back 1 ios-arrow-forward angle-double-right

You must be logged in to post a reply.