Matt Surridge medal 5000 6 years 248 days ago
I have seven pending token purchases on my iTunes account, I have received no tokens and obviously don't want that many. Can these be cancelled? They are all 99p 6 token requests. For whatever reason the tokens haven't come through but must be some sort of duplication. Don't want 42 tokens coming through to be like next week.
It's on this account I am posting yaki racing
Cheers
M S medal 6457 6 years 248 days ago
Hi Matt, please e-mail support@igpgames.com providing the following information so you may be awarded the Tokens manually:
1) The receipt(s) you received via e-mail from Google Play or Apple
2) The e-mail address for your iGP Manager account if there is one
3) Your team name and league name
If your purchase was on iOS and your Apple invoice has not yet arrived via e-mail, please follow the instructions below:
1. Open Settings on your iPhone.
2. At the top of Settings, tap on your Apple account.
3. Tap iTunes & App Store.
4. At the top of iTunes & App Store, tap your Apple ID e-mail.
5. Tap 'View Apple ID'. NOTE: You may be asked to confirm this by password or Touch ID.
6. Scroll down to tap on Purchase History.
7. Screenshot the purchases you did not receive tokens for and attach them the e-mail.
