ios-personmd-notifications md-help-circle

Profile

  • Guest
    medal 0
  • Posts: 21
  • Post Likes: 3765

Notifications

  • No Unread Notifications

Solved
No coins after payment

ios-checkmark-circle
This thread is closed because it is solved.
angle-double-left ios-arrow-back 1 ios-arrow-forward angle-double-right
medal 5000
6 years 38 days ago
I have made numerous payments for coins An have not had any put on to my account. I have emailed 3 times now an still waiting for a reply.
md-quotelink
medal 5807
6 years 38 days ago
Hi Lee, I have replied to your e-mails but each time I have not received a response. I previously responded to each of your e-mails on Tuesday, 14:49 GMT and Wednesday, 13:22 GMT.

Please check your spam or junk e-mail in case you are not receiving our e-mails in your inbox.

However, to prevent any further delays, here is the information we will need via e-mail:

1) The receipt(s) you received via e-mail from Google Play or Apple
2) The e-mail address for your iGP Manager account if there is one
3) Your team name and league name

If your purchase was on iOS, but the Apple invoice has not yet arrived via e-mail, please follow the instructions below:
1. Open Settings on your iPhone.
2. At the top of Settings, tap on your Apple account.
3. Tap iTunes & App Store.
4. At the top of iTunes & App Store, tap your Apple ID e-mail.
5. Tap ‘View Apple ID’. NOTE: You may be asked to confirm this by password or Touch ID.
6. Scroll down to tap on Purchase History.
7. Screenshot the purchases you did not receive tokens for and e-mail them to us as an attachment.
md-quotelink
medal 5000
6 years 38 days ago
I have dont this today. I have checked though all my email An can’t find a reply sorry. I sent what the last at 1307 today hope it’s ok
md-quotelink
medal 5000
6 years 38 days ago
Sorted thanks you
md-quotelink
medal 5807
6 years 38 days ago
:)
md-quotelink
angle-double-left ios-arrow-back 1 ios-arrow-forward angle-double-right

You must be logged in to post a reply.