Solved

Facebook Login Not Working?

UPDATE (16 Apr 11:00 GMT): Facebook have now resolved the issue. We will presume nobody is having problems any more unless someone reports otherwise.

UPDATE (14 Apr 09:35 GMT): This is an issue with Facebook, not iGP Manager. After being reported consistently by dozens of developers, Facebook are now rolling out a fix. Unfortunately, Facebook's 'fix' so far is not working, and all developers are reporting that the issue persists in the bug report.

Temporary solutions:

Solution 1: Log out of Facebook on your device

1. Log out of the Facebook app and website (clearing data for the App will also work)


2. Return to iGP Manager


3. Login with Facebook in iGP Manager


4. You will be prompted to login to Facebook again, after which you should be successfully logged in to iGP Manager

NOTE: This method will need to be repeated every time you want to login to an account using Facebook.

Solution2: Uninstall the Facebook App
We only recommend trying this is Method 1 didn't work, otherwise it might be overkill.

1. Uninstall the Facebook app


2. Return to iGP Manager


3. Login with Facebook in iGP Manager

Solution3: Use Password Recovery

1. On the start screen select 'Recover Password' at the bottom of the screen


2. Enter the email address that would have been associated with your Facebook account at the time you created your iGP Manager account with it


3. A password for the account will be sent to that email address


4. Get the password from the email


5. Return to iGP Manager


6. Select 'Sign in with iGP Manager' instead


7. Enter the email address and password

Try logging out from Chrome and logging back in.

That's what we expect. If you need to use method 1 you will need to repeat it each time you login.

I believe we have located the problem now. It seems Facebook deprecated a version of their API that we are using on the day that issues started and we were caught napping. It also confused us because it was the same day/moment virtually that we upgraded to PHP7, so we looked at PHP first assuming that was the problem and went on a bit of a wild goose chase. :(

Hopefully we can apply a fix for this today. It may require an app update, we are still investigating the exact source of the issue, but have some very good leads now.

Nope. I did get it on XBox One, although never went online. I founded a simracing team years ago (they are now Coanda Simsport) but that's another story!