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Forums > Global Forums (English) > Bugs

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Sergey S medal 5000
6 years 352 days ago
1280x682
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José Trujillo medal 5207 Community Manager
6 years 352 days ago
Can you try using another browser?
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Sergey S medal 5000
6 years 352 days ago
i`ve tried Mozilla Firefox, MS Edge and Google Chrome - same problem
1280x682
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José Trujillo medal 5207 Community Manager
6 years 352 days ago
We are studying the problem, we are very sorry that this is happening. I or any staff member will write through this thread when we have a solution or have it repaired.
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Yunus Unia Blunion medal 5022
6 years 352 days ago
Seeing that it's only occurring to our Russian players, one of our Russian mods says using a VPN did not present any problem. We're thinking Russia has a hand in this, causing a side effect from censorship related actions.
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Sergey S medal 5000
6 years 352 days ago
Yes, i`ve tried Tor browser and IGp works as intended. Looks like the reason is blocking Telegram app in Russia
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José Trujillo medal 5207 Community Manager
6 years 352 days ago (edited 6 years 352 days ago)
Yeah, they're looking at that possibility, the massive blockade of ips.
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M S medal 5629
6 years 350 days ago
This issue is now been resolved.
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