ios-personmd-notifications md-help-circle

Profile

  • Guest
    medal 0
  • Posts: 21
  • Post Likes: 3765

Notifications

  • No Unread Notifications

Solved
Live Race Problem

ios-checkmark-circle
This thread is closed because it is solved.
angle-double-left ios-arrow-back 1 ios-arrow-forward angle-double-right
medal 5000
5 years 345 days ago
Good morning to all
In my league (17388) same manager and I, have a problem to enter in the Live Race. In my case we have an other problem.
I can't see the qualification
For the Live Race problem, when i click on the button "Go to the race" I have these problem
1. At the first click on the button, I have a "loop loading" 
2. At the second click on the button, after loading I see "the race was end"
3. At the third click i can access to the race (but the race has already started for 2/3 minutes)

I have clean all cache and old file from my computer and smartphone, but I have always the same problem.
This problem is presented by the famous "down" of the server, where the races did not start at all IGP.
Also, I don't know if it could affect, we changed the time of the races from 20.30 to 21.00.
Could you help us?
Thanks a lot
Regards,
Daniele
md-quotelink
medal 6102
5 years 344 days ago
Hi Daniele, did you have the problem on wi-fi or did you also experience the issue on mobile data as well?
md-quotelink
medal 5000
5 years 344 days ago
Thanks for reply Yunus :) 
I've use the wi-fi that I have in my home.
I've always use it but now I have this problem
md-quotelink
medal 6102
5 years 344 days ago
Okay. Can you load the next race on the app using mobile data and compare the quality between the performance on your computer using wi-fi? This may help identify some possible causes.
md-quotelink
medal 5000
5 years 344 days ago
Yes course, if is it possibile this evening I'll try yet and replay :) Thx a lot!
md-quotelink
medal 5000
5 years 344 days ago (edited 5 years 341 days ago)
hi yunus. I have a problem with "go to the race". I am writing that the race is over and after a few attempts, I manage to enter, when the race is already in progress and is already on the first lap. The problem occurs on the mobile phone and the computer

For now the problem has not appeared since two races
md-quotelink
angle-double-left ios-arrow-back 1 ios-arrow-forward angle-double-right

You must be logged in to post a reply.