Hi all, this post has been created to clear up any confusion about the role of moderators and what they can do.
Are moderators part of the iGP staff?
No, moderators are not part of the iGP staff. They are gracious volunteers dedicating their time to being a moderator. A moderator will have a post with a pastel blue colored background. iGP staff will always have a post with a pastel green colored background.
What is the job of the moderators?
Moderators help mediate in-game comments and forum posts. They have the ability to edit or delete comments in-game or posts on the forum. Additionally, they can change thread labels and lock, delete, merge, and pin threads on the forum.
In the future, moderators will have more abilities, such as issuing suspensions or permanent bans, as well as reviewing appeals to possibly reverse such actions.
Can moderators fix the issues I'm having with the game?
No, they cannot. Moderators do not have the ability to resolve issues or bugs within the game itself. Only the iGP staff can fix issues players experience with the game.
The moderators told me the developers were investigating/going to fix a problem! Why hasn't it been fixed yet?
Moderators are able to notify iGP staff of problems and can inform players that they have notified somebody from the iGP staff. This does not mean iGP staff are immediately investigating or fixing the problem.
If anybody has any questions about moderators, please post below.
Community Manager
