Game Change Final Race Position (stole points)

Gennaro Armata
6 years 168 days ago (edited 6 years 168 days ago)

I was racing gernman gp in my league F1 Factor ESP 14/06/18 12:30hs Bs As time.

y finish 2nd and 4th but when it go out of the race the results were different...

in a moment of the race the sv disconnected me and i go out and reconect.. maybe this was an error

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Gennaro Armata
6 years 168 days ago (edited 6 years 168 days ago)

I was racing the German gp in my league F1 Factor ESP 14/06/18 12:30hs Bs As time.

I was connected on pc in middle of the race the app crashed.... so i connect in my cellphone android..

I finish 2nd and 4th but when it go out of the race the results were different...

i maybe this was an server error..

please i need an anwser i was fighting for the championship

https://igpmanager.com/app/d=result&id=17131288&tab=race

https://igpmanager.com/app/p=league&id=6664

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Jack Simpson
6 years 168 days ago

Same here, finished 13th but according to the results finished 16th, very annoyed!

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Gennaro Armatta
6 years 168 days ago

I was conected.. i were 1st in the race.. then the game crash... and i have to reconect.. finish the race 2nd and 4th.
. But when i went to see the results.. it shows me in 8th and 11th.. i dont
understand

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Gennaro Armatta
6 years 168 days ago

I was racing.. then te game crash when i was 1st. and i have to reconnect...
I finish the race 2nd and 4th.. but when i see the race results.. it shows 8th and 11th..

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Jack Basford

CEO & CTO
6 years 168 days ago

Sorry to hear this. I think I know why this is happening and we are taking action now as a precaution to prevent this from happening to anyone else. Once we know it has stopped we can investigate your race results and see if we can recover what you saw, although I can't guarantee it.

Basically, we launched a lot of new servers into the system tonight, and it seems like maybe some races have run "twice", once on a new server and once on the old one. You've watched one race on one server, then results for one on another server have overwritten what you saw. That is the theory - so we are taking the old servers out of circulation now and only keeping the new ones to prevent this.

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Dominik Latuszek
6 years 168 days ago

I think I experienced same issue - new thread posted a moment ago.

Fingers crossed that points can be recovered...

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Carlos Alvarez
6 years 168 days ago

Yeah, I come from the same league as Gennaro, I was affected too. In my case, I finished 10th and 12th, and the final results showed 12th and 14th. IDK if this was a temporary issue or not.

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Max Power
6 years 168 days ago

The same happened to me today (Formel 1 Deutschland). I finished the race on 2 and 3. In the results list I'm 15 and 21. I hope we get the points back, I need them.

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Gennaro Armata
6 years 168 days ago

Jack

Sorry to hear this. I think I know why this is happening and we are taking action now as a precaution to prevent this from happening to anyone else. Once we know it has stopped we can investigate your race results and see if we can recover what you saw, although I can't guarantee it.

Basically, we launched a lot of new servers into the system tonight, and it seems like maybe some races have run "twice", once on a new server and once on the old one. You've watched one race on one server, then results for one on another server have overwritten what you saw. That is the theory - so we are taking the old servers out of circulation now and only keeping the new ones to prevent this.

Thank you for your support @Jack Basford. I hope it could be fixed.. is realy weird this thing, cause never happenend to me before

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Game Change Final Race Position (stole points)

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