ios-personmd-notifications md-help-circle

Profile

  • Guest
    medal 0
  • Posts: 21
  • Post Likes: 3765

Notifications

  • No Unread Notifications

Forums > Global Forums (English) > Bugs

Unresolved
Game won't load on Android app

warning
This thread is closed. Threads older than 6 weeks are closed automatically. To continue this discussion, create a new thread.
angle-double-left ios-arrow-back 1 ios-arrow-forward angle-double-right
md-send
James Rodriguez medal 5000
5 years 250 days ago
HI guys..I have encountered this problem since early this morning where everytime I open the game android app on my Sony Xperia Z2 tablet, it won't even load the login page..I've tried to clear the game data and cache but it doesn't work..Next I uninstalled the game and then reinstalled it but still the problem persist..I even went as far as factory resetting my tablet but nothing changed..Somehow the game works fine on a browser and PC..
md-quotelink
Warren Woo medal 5000
5 years 250 days ago
Ihave the same problrm
md-quotelink
Michael Raetselhaft medal 5000
5 years 250 days ago
We have been experiencing the same problem for more than 2 weeks now
md-quotelink
Павел Петров medal 5000
5 years 250 days ago
+++ Same
md-quotelink
Ithalo Rocha medal 5000
5 years 250 days ago
Hi, my game cannot open, Black screen
md-quotelink
Gert Rose medal 5774 Super Mod
5 years 250 days ago
Reported.

Are you all seeing this problem only on the app? Are you able to login when using a browser?
And are you all currently in your home country (Spain, South Africa, Israel, Russia, Brazil) or are you located somewhere else now?
Using wifi or 4G on your mobile?
md-quotelink
Jack Basford medal 5073 CEO & CTO
5 years 249 days ago (edited 5 years 249 days ago)
Please try clearing the cache for the app and restarting it. I have commented out some code which I think may be causing problems on older Android devices.

Which version of Android are you using?

Michael
We have been experiencing the same problem for more than 2 weeks now

We need to know more information about this. What version of the app are you using? Have you tried clearing cache?


md-quotelink
Michael Raetselhaft medal 5000
5 years 249 days ago
I use Android 6.0, but at the moment app works fine. It's not that bad as it used to be when it couldn't load the game without VPN. Now I face problems from time to time, even though I clear cache every time it goes with the black screen. 
md-quotelink
md-send
angle-double-left ios-arrow-back 1 ios-arrow-forward angle-double-right

You must be logged in to post a reply.