Jordi Vilà medal 5000 5 years 240 days ago
It has appeared a red lock in "next race" and i can't run the training laps to know how many fuel i need and witch % of tyres i loss in each lap.
Tried in the app and in the browser (not not pc)
I erased all data caché and enter again the account. The red lock has dissapeared but still the same problem, i am not able to press the button: "try setup"
It says something like you are in a race at that moment and that option is disabled
Gert Rose medal 5812 Super Mod 5 years 240 days ago
so the game kind of stayed locked after your 8pm race of yesterday evening?
I've reported the problem for the devs to look into.
Jordi Vilà medal 5000 5 years 240 days ago
That's it. I've seen others players with chrono time in my league
José Trujillo medal 4898 
Community Manager 5 years 240 days ago
Please try fully exiting the app from your phone task manager screen and restarting it. If you don't know how to do that, restarting your phone will also so the trick. It sounds like it's stuck with some cached data.
Jordi Vilà medal 5000 5 years 240 days ago (edited 5 years 234 days ago)
I sign out and sign again, no results
In the apps list, i forced stop the app, deleted cache and data. No results
Restarted the phone.
The problem persists.
Also the ideal configuration is disabled, and in the main menu, the button of info about the state of configuration is disabled
The drivers can't be trained
Can't see the car development
"My team is in a real time event"
Thanks for you help
SOLVED!!
The time in my phone wasn't automatic. Just set in auto and now it works (in the phone, Android, not in the app. And the region was in auto)
José Trujillo medal 4898 Community Manager 5 years 240 days ago
We’re studying this issue.
Gert Rose medal 5812 Super Mod 5 years 239 days ago
Jordi
SOLVED!!
The time in my phone wasn't automatic. Just set in auto and now it works
Glad it's solved :)
To what was it set? It can maybe help to understand the problem. And do you mean the time of your phone or the time zone in the iGP manager app?
