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Forums > Global Forums (English) > Help & Support

Solved
Problem with Log in

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Eddie Jordan medal 5000
5 years 217 days ago
Hi,

I use more than one account. Earlier it was easy to log in from one to another as i started to write the email it popped up as i used it earlier so i didn't had to write the whole address everytime. Now i need to type the whole addresses everytime i want to sign in. Any solution would be perfect! Thanx! 

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Gert Rose medal 5726 Super Mod
5 years 216 days ago
Hi John, are you talking about the app (android/iOS) or a PC browser?
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Eddie Jordan medal 5000
5 years 213 days ago

Gert
Hi John, are you talking about the app (android/iOS) or a PC browser?


Its the app on android 8! 

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Gert Rose medal 5726 Super Mod
5 years 212 days ago
So what you are saying is that in the past, on the login screen, the "email" field was showing a list of previously used entries as soon as you started typing in it?
I have only one account, so don't know out of own experience if it used to do that, but I see that it's indeed not doing it now and I understand it's easier to switch accounts like that. I'll report this thread to the devs to see what they think.
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Eddie Jordan medal 5000
5 years 208 days ago

Gert
So what you are saying is that in the past, on the login screen, the "email" field was showing a list of previously used entries as soon as you started typing in it?
I have only one account, so don't know out of own experience if it used to do that, but I see that it's indeed not doing it now and I understand it's easier to switch accounts like that. I'll report this thread to the devs to see what they think.

Yes i wanted to say that! Please let me know if somebody from the dev team has said something about it! 


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José Trujillo medal 5000 Community Manager
5 years 195 days ago
This should be fixed.
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Jack Basford medal 5073 CEO & CTO
5 years 191 days ago
Unfortunately it is not on our end. It's how your browser handles it that determines the auto-fill state. There is not much we can do at this time about it.
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