Graeme Osborn medal 5000 6 years 232 days ago
Hi there purchased tokens yesterday morning but I never received them. I sent an email last night about it and still no reply
Can someone please look into this for me
Thanks
Graeme Osborn medal 5000 6 years 229 days ago
So its now been since last Wednesday 10/10/18 and i have still not received my tokens!! Ive sent emails and have had my other post closed about this issue with the issue not resolved!! Sorry guys but this isnt good enough!!! I will expect the token to be available for me very shortly as you already have the money for these and have had for 5 days now!!!
Gert Rose medal 5000 Super Mod 6 years 229 days ago
Hi Graeme, I'm sorry to hear that. I assume you are talking about thread
https://igpmanager.com/forum-thread/16933
I will escalate so hopefully it gets resolved soon.
Graeme Osborn medal 5000 6 years 228 days ago
Yeah mate thats the one i was talking about!! Ive never had this problem before as every other time its come through straight away!! I have the receipt for it all and have submitted it but still nothing!
José Trujillo medal 5118 
Community Manager 6 years 228 days ago
Please tell me the mail that you used to contact us.
Graeme Osborn medal 5000 6 years 228 days ago
What do you mean?? I sent an emiail to the address it says to send the email to with a copy of the receipt for the purchase and all my details. Thats what it says to do and that was done now 6 days ago!!! Its starting to get to i will just get a rund on everything and throw the whole game away if this is what sort of crap im getting!
And i know you got the email as i got a reply to say we will look into it!
José Trujillo medal 5118 Community Manager 6 years 228 days ago
I can’t find the email, that’s why I’m asking you what is your mail address.
Graeme Osborn medal 5000 6 years 228 days ago (edited 6 years 228 days ago)
focus74@live.com.au i will resend what i sent and i dont know how you cant find it when you replied!!!
Email has been resent!!!
Guest