Hi there purchased tokens yesterday morning but I never received them. I sent an email last night about it and still no reply
Can someone please look into this for me
Thanks
José Trujillo 5104 Community Manager 6 years 211 days ago
So its now been since last Wednesday 10/10/18 and i have still not received my tokens!! Ive sent emails and have had my other post closed about this issue with the issue not resolved!! Sorry guys but this isnt good enough!!! I will expect the token to be available for me very shortly as you already have the money for these and have had for 5 days now!!!
Hi Graeme, I'm sorry to hear that. I assume you are talking about thread https://igpmanager.com/forum-thread/16933
I will escalate so hopefully it gets resolved soon.
Yeah mate thats the one i was talking about!! Ive never had this problem before as every other time its come through straight away!! I have the receipt for it all and have submitted it but still nothing!
José Trujillo 5104 Community Manager 6 years 208 days ago
Please tell me the mail that you used to contact us.
What do you mean?? I sent an emiail to the address it says to send the email to with a copy of the receipt for the purchase and all my details. Thats what it says to do and that was done now 6 days ago!!! Its starting to get to i will just get a rund on everything and throw the whole game away if this is what sort of crap im getting!
And i know you got the email as i got a reply to say we will look into it!
José Trujillo 5104 Community Manager 6 years 208 days ago
I can’t find the email, that’s why I’m asking you what is your mail address.
Graeme Osborn 5000 6 years 208 days ago (edited 6 years 208 days ago)
focus74@live.com.au i will resend what i sent and i dont know how you cant find it when you replied!!!