ios-personmd-notifications md-help-circle

Profile

  • Guest
    medal 0
  • Posts: 21
  • Post Likes: 3765

Notifications

  • No Unread Notifications

Solved
Livery issues still!!

ios-checkmark-circle
This thread is closed because it is solved.
angle-double-left ios-arrow-back 1 ios-arrow-forward angle-double-right
medal 5006
5 years 207 days ago
I've still got no livery, during the races my car's are just grey rectangles or squares. This is becoming really annoying, am I the only one who has this issue? I seem to be the only one in my league. Any ideas when the problem will be fixed? 
md-quotelink
medal 4898 Community Manager
5 years 206 days ago
Hi,

I'm so sorry this is happening to you, can you give us more information please? Device and operating system version, in addition to this please check that you have installed the latest version of the app.

Thank you 
md-quotelink
medal 5006
5 years 206 days ago
Hi, I have the latest version, I play on my Google pixel 2 phone. Everything was fine until the start of last season. I understand you guys are doing your best, it's just frustrating 
md-quotelink
medal 5000
5 years 205 days ago
I have the same problem it takes my tokens when I hit upload changes in the lively centre but then it doesn't show a picture on the standings page or on my team page or during the race. I'm the only one in my league with this problem. The odd time it did show a picture but without any sponsors. I'm using the Google pixel
md-quotelink
medal 5719
5 years 205 days ago

Dubz
I have the same problem it takes my tokens when I hit upload changes in the lively centre but then it doesn't show a picture on the standings page or on my team page or during the race. I'm the only one in my league with this problem. The odd time it did show a picture but without any sponsors. I'm using the Google pixel


Do you have try it on a PC?
md-quotelink
medal 5006
5 years 205 days ago
I'm not able to play it on any other device 
md-quotelink
medal 5000
5 years 203 days ago
I've tried it in both they both work in the lively centre but then don't upload the car when I'm done
md-quotelink
medal 6153
5 years 169 days ago
Hi Lee and Dubz, could you both please try to upload a new livery design (you don't have to change colors, just re-confirm any color choice setting or the same livery design template)? I've added 6 tokens to each of your accounts for the inconvenience.

Once you have both attempted to upload a new livery design, please let us know if the problem persists, and I'll also return the tokens spent from uploading the livery.
md-quotelink
medal 5006
5 years 168 days ago

Yunus
Hi Lee and Dubz, could you both please try to upload a new livery design (you don't have to change colors, just re-confirm any color choice setting or the same livery design template)? I've added 6 tokens to each of your accounts for the inconvenience.

Once you have both attempted to upload a new livery design, please let us know if the problem persists, and I'll also return the tokens spent from uploading the livery.



Seems to have worked, hopefully this issue is resolved for you guys now 
md-quotelink
medal 6153
5 years 167 days ago

Lee

Yunus
Hi Lee and Dubz, could you both please try to upload a new livery design (you don't have to change colors, just re-confirm any color choice setting or the same livery design template)? I've added 6 tokens to each of your accounts for the inconvenience.

Once you have both attempted to upload a new livery design, please let us know if the problem persists, and I'll also return the tokens spent from uploading the livery.



Seems to have worked, hopefully this issue is resolved for you guys now 



Hi Lee! Just to confirm, you re-uploaded the livery with no problems?
md-quotelink
medal 5006
5 years 167 days ago

Yunus

Lee

Yunus
Hi Lee and Dubz, could you both please try to upload a new livery design (you don't have to change colors, just re-confirm any color choice setting or the same livery design template)? I've added 6 tokens to each of your accounts for the inconvenience.

Once you have both attempted to upload a new livery design, please let us know if the problem persists, and I'll also return the tokens spent from uploading the livery.



Seems to have worked, hopefully this issue is resolved for you guys now 



Hi Lee! Just to confirm, you re-uploaded the livery with no problems?

Hi, It didn't upload straight away it took longer than instantly doing it. But it has worked I've been able to change the livery 
md-quotelink
medal 5000
5 years 167 days ago
@Jose & Blunion 
Can you do something about the Frame Rate & Shaders?

md-quotelink
medal 6153
5 years 165 days ago
I don't know anything about that, but I'll forward your screenshot to the developers.
md-quotelink
medal 5000
5 years 165 days ago
:) 
Turning the car takes ages  & the livery select at the bottom wont move at all, whatever way the frame-rate is loading up currently. 
It's doing it in all the browsers, Chrome, Firefox, Edge, Opera & even tried Internet Explorer. All loading up the same way.
md-quotelink
medal 6153
5 years 165 days ago
Okay, thanks.
md-quotelink
angle-double-left ios-arrow-back 1 ios-arrow-forward angle-double-right

You must be logged in to post a reply.