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Unresolved
Pixel phone bug

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medal 5000
6 years 75 days ago
Any news on when pixel phone users are going to get the problem with the car livery fixed? An update would be appreciated 
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medal 5290 Community Manager
6 years 74 days ago
Reported to the developer team. I keep the topic open to report updates on this problem/bug. 
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medal 5000
6 years 74 days ago

José
Reported to the developer team. I keep the topic open to report updates on this problem/bug. 

Ok thank you 
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medal 5000
6 years 73 days ago
What version of the app are you running?

What problem are you seeing?
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medal 5000
6 years 73 days ago (edited 6 years 73 days ago)
Darren
What version of the app are you running?

What problem are you seeing?

I got version 3.3 last updated on October 29th. I can go into the livery editor and see all the different designs and pick whatever colours I want I then upload the changes. When I then watch a race all I see is my car's are grey/white squares while all the other cars are F1 cars in their colours.  Also if I go on my team page it's just a grey square. If I go on the other teams in my league team page you can see their cars. Hope that helps 
Don't know how to upload a pic on here to show you sorry 
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medal 5000
6 years 69 days ago
Any updates? 
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medal 5290 Community Manager
6 years 69 days ago
Hello,

We are finishing testing the bug, in principle in the beta version is already resolved.
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medal 5000
6 years 69 days ago
Ok, thanks for the update 
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medal 5000
6 years 60 days ago
Still no fix for this bug then? 
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medal 5290 Community Manager
6 years 57 days ago (edited 6 years 57 days ago)
Hello Lee,

I'm very sorry for your wait, we are finishing fixing other bugs to launch an update that solves several bugs at once, including the one you're suffering from. I will keep you informed, meanwhile I send you 9 tokens as compensation.

I fixed the visual bug from my device on your account, please don't change the design until we've fixed the bug or you'll see a grey box instead of your spectacular car.
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medal 5000
6 years 56 days ago
Hi my machines Is bugged after change livrea can u help me pls?
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medal 5290 Community Manager
6 years 56 days ago
Should be fixed for you too!
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medal 5000
6 years 55 days ago
I also have the dreaded car image bug any updates today?
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