Craig Taylor medal 5328 6 years 66 days ago
Two days ago I was level 18 with 13 pts to go until level 19...
Now.... I am level 18 with 5040 pts to go until level 19...
Wasnt aware your could lose that many XP in two days... or that you could lose XP at all???
Gert Rose medal 5004 Super Mod 6 years 65 days ago
I've reported it to be investigated.
Jack Basford medal 5785 
CEO & CTO 6 years 64 days ago
Hi Craig, I can't see any evidence of this in your team history. I assume that when you saw 13 points to go, this was an anomaly and abnormal compared to what you'd been seeing for weeks. E.g. you'd been seeing it count down from 6000 to 5000 over the preceding weeks and then saw 13 somehow.
Why didn't you report it when it showed 13? It's strange that you're reporting this as if the 13 was the right value, because there's no indication in your team history that it was ever near 13xp to go to level 19. We have daily logs of your level XP to base this on.
The only thing I can think is if you have other teams that you manage, maybe you were logged in to one of those and had the XP to go to the next level from that account on your mind.
Craig Taylor medal 5328 6 years 63 days ago
I dont bother with mulitple accounts, I have enough trouble bothering with this one.
But I know it was at 13 as I was watching it daily for it to get to the next level so I could advance my headquarters...
However, I can now advance my headquarters... so what I'm now thinking is that while I was watching the XP count down, Its quite likely that I got my level wrong and I was previously level 17, not 18 as I thought.
Gert Rose medal 5004 Super Mod 6 years 63 days ago
Hi Craig, that is very likely the explanation :) Can we consider this case closed then?
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