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Forums > Global Forums (English) > Bugs

Solved
ios app keeps closing

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Gary Collyer medal 5003
6 years 39 days ago
What did you try to do?
Force closed app, also turned off phone, still broken.

What happened instead?
Still broken

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
iPhone SE

What is the operating system?
iOS

What is the version number of the operating system?
11.2.5

Can the bug be reproduced?
Yes



App keeps closing immediately after opening it, tried force closing, turning off phone, still the app closes straight after home page opens.
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José Trujillo medal 5290 Community Manager
6 years 39 days ago
Are you using the version 3.34? If yes please uninstall and reinstall the app.
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Gary Collyer medal 5003
6 years 39 days ago
No idea what version I was running but I deleted and reinstalled and now works so thanks for that Jose :)
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José Trujillo medal 5290 Community Manager
6 years 39 days ago
I’m happy to help you. I’ll close the topic, if you need anything just let me know. ?
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