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Forums > Global Forums (English) > Help & Support

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Coin did not come

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Xre TK medal 5000
5 years 345 days ago
I bought a coin over the phone, but it didn't come to my account. For this what should you do?
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José Trujillo medal 6083 Community Manager
5 years 345 days ago
Please try to re-launch the app, close it from task manager and launch it again.
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Xre TK medal 5000
5 years 343 days ago
Still not
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Yunus Unia Blunion medal 5836
5 years 343 days ago
Hi Burak,

I am sorry to hear you did not receive your tokens right away.

Please e-mail support@igpgames.com to provide the following information so I may award the Tokens manually:
1) The receipt(s) you received via e-mail from Google Play or Apple
2) The e-mail address for your iGP Manager account if there is one
3) Your team name and league name
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