[Java Issues] - Help the Developers with your feedback.

Many people are having connecting or loading issues with the 2D and Live Timing applications on the website, this is due to an incompatability on some java versions. Help the devs with messaging Andrew Wiseman or simply contacting here, details from the Java Console which can contain error information which can help fix the issue. I've been talking to Andrew and he has asked me for some feedback on the Java issues and I feel everyone could assist in this problem.

To know how to enable to view the Java Console, follow these steps.

Method 1:
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[*]Click Start.
[*]Select Settings.
[*]Select Control Panel.
[*]Double click the Java Icon.
[*]Click the Advanced tab.
[*]Click the [+] sign.
[*]Select Show Console and click Apply.

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Method 2:
[list=1]
[*]Locate the Java icon from the System tray on the lower right hand side of your screen. (The location can be different for those who move their task bars.)
[*]Right click on the Java icon.
[*]Select Open Console.
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Download Locations
Java 6 can be downloaded from this location

Known Issues
[list]
[*]In 2D and Live timing, some unit frames such as Driver Push Control maybe blank, simply refresh until this clears.

Non-Java Related Issues
[*]Connection issues may arise during peak times while connecting to either 2D or '1D'
[*]Stability issues with x64 Browsers, please use x86 Browsers
[/list]

Connection Issue Fix

Please allow Java to work through your Windows Firewall or disable the Firewall entirely. This will improve stability for connection and playing, also disabling Search Engine Toolbars and Other addons that may interfere with Java Applications, also update all runtime Java Application version for 6 and 7 to their latest updates available for 32 bit browsers.

That first listed issue is definitely not universal. I run Java 7 (Update 5 I think) on my system at home and 2D still works fine, though I did have pit stop issues with my last race on it (it didn't follow my unschedule stop instructions even though I did everything correctly for it). Been running Java 7 for a few weeks though.

At least for me, something that helps get the 2D up and running is if you load the page, and then don't switch to another window or tab while it's loading. It'll often throw an exception error for me if I change tabs before it's done loading.

Well I never had any problems with the 2D viewer.
But James is right. I have Java 7 Update 5 too.
It works for me here without any problems.

Where do you even get update 6? When I go to their website it tells me I have the latest version (5) ?

David - can you pin this thread - or whatever you do to make it stand alone.

Speaking of java... And considering you guys use applets (which is being discouraged):

http://www.theregister.co.uk/2012/08/27/disable_java_to_block_exploit/

Thanks David

I've been having serious connection issues. Always being shown "Connecting..."

I had to disable AVG antivirus to get it working.

Sticking a thread is a Developer or Moderator only privilidge, they have done so after talking with Andrew.

ok - thanks Andrew

Guys 2D didnt work for me today it ruined my race :( plz help

Could you be more specific and include the log from your Java Console? To open the java console, look to the original post for launching the Java Console.

Updated primary post from new issues that have been posted in the forum, if you have any new fixes to the issues you have had, please mail me those fixes so I can test and make sure they help. Do not link me to 3rd party applications.

hi, im having problems too.
I use the basic live timing, not the 2D version.(I made a mistake and said i was using the 2D version, sorry about that)
Timing always appears without any problem, chat window sometimes, and since yesterday the strategy window does not appear at all.
The following text is from a time when i got timing and chat window, but no strategy.
Hope you can find the problem, today i couldn do anything to improve the pace of my driver.

***Sorry i dont know why the console text got this format when i put it on here.


Java Plugin 10.7.2.11Usando versión de JRE 1.7.0_07-b11 Java HotSpot(TM) Client VMDirectorio raíz del usuario = C:UsersDaniel----------------------------------------------------c:   borrar ventana de consolaf:   finalizar objetos en la cola de finalizacióng:   recopilación de basurah:   mostrar este mensaje de ayudal:   volcar lista de classloaderm:   imprimir uso de memoriao:   disparar registroq:   ocultar consolar:   recargar configuración de políticas:   volcar propiedades del sistema y de desplieguet:   volcar lista de threadsv:   volcar pila de threadsx:   borrar caché de classloader0-5: definir nivel de rastreo en <n>----------------------------------------------------Match: beginTraversalMatch: digest selected JREDesc: JREDesc[version 1.6+, heap=-1--1, args=null, href=http://java.sun.com/products/autodl/j2se, sel=false, null, null], JREInfo: JREInfo for index 0:    platform is: 1.7    product is: 1.7.0_07    location is: http://java.sun.com/products/autodl/j2se    path is: C:Program Files (x86)Javajre7binjavaw.exe    args is:     native platform is: Windows, x86 [ x86, 32bit ]    JavaFX runtime is: JavaFX 2.2.1 found at C:Program Files (x86)Javajre7    enabled is: true    registered is: true    system is: trueMatch: ignoring maxHeap: -1Match: ignoring InitHeap: -1Match: digesting vmargs: nullMatch: digested vmargs: [JVMParameters: isSecure: true, args: ]Match: JVM args after accumulation: [JVMParameters: isSecure: true, args: ]Match: digest LaunchDesc: nullMatch: digest properties: []Match: JVM args: [JVMParameters: isSecure: true, args: ]Match: endTraversal ..Match: JVM args final: Match: Running JREInfo Version    match: 1.7.0.07 == 1.7.0.07Match: Running JVM args match: have:<>  satisfy want:<>No image named: "gui/tick.png"No image named: "gui/btn.png"No image named: "gui/race_end.png"Version 03-04-12_12u1: 7492Connecting...Connected.Settled at 60 fps.RaceStartTime[time:1347231600]TeamInit[teamId:5977 teamColor:9527906 driver1Id:12123 driver2Id:0 weatherForecastMinutes:0 kersEnabled:false drsEnabled:false name:Racing Racers]TeamInit[teamId:6565 teamColor:11776947 driver1Id:7397 driver2Id:0 weatherForecastMinutes:1 kersEnabled:false drsEnabled:true name:Auscar]TeamInit[teamId:6714 teamColor:12320827 driver1Id:14406 driver2Id:0 weatherForecastMinutes:3 kersEnabled:true drsEnabled:true name:RED VISION ADVANTAGE GROUP]TeamInit[teamId:6740 teamColor:16744192 driver1Id:20836 driver2Id:0 weatherForecastMinutes:0 kersEnabled:true drsEnabled:true name:Alter RAcing]TeamInit[teamId:6742 teamColor:531168 driver1Id:8634 driver2Id:0 weatherForecastMinutes:5 kersEnabled:true drsEnabled:true name:HillMotorsports]TeamInit[teamId:6751 teamColor:16519164 driver1Id:8799 driver2Id:0 weatherForecastMinutes:3 kersEnabled:true drsEnabled:true name:In Like Flynn Racing]TeamInit[teamId:6788 teamColor:13174278 driver1Id:9606 driver2Id:0 weatherForecastMinutes:5 kersEnabled:true drsEnabled:true name:Team Pimentel25]TeamInit[teamId:6969 teamColor:263405 driver1Id:18174 driver2Id:0 weatherForecastMinutes:0 kersEnabled:true drsEnabled:true name:Blue Arrows]TeamInit[teamId:7005 teamColor:11776947 driver1Id:2687 driver2Id:0 weatherForecastMinutes:0 kersEnabled:false drsEnabled:true name:meclaren]TeamInit[teamId:7006 teamColor:1113856 driver1Id:13792 driver2Id:0 weatherForecastMinutes:3 kersEnabled:false drsEnabled:false name:Monkeys R Us]TeamInit[teamId:7095 teamColor:16187906 driver1Id:20498 driver2Id:0 weatherForecastMinutes:0 kersEnabled:true drsEnabled:true name:Red Baron Racing]TeamInit[teamId:7176 teamColor:11776947 driver1Id:20031 driver2Id:0 weatherForecastMinutes:3 kersEnabled:false drsEnabled:true name:Louis Legends]TeamInit[teamId:7208 teamColor:255 driver1Id:24932 driver2Id:0 weatherForecastMinutes:0 kersEnabled:false drsEnabled:true name:Tsukanov Racing]TeamInit[teamId:7218 teamColor:48896 driver1Id:4940 driver2Id:0 weatherForecastMinutes:0 kersEnabled:false drsEnabled:true name:SENNA RACING]TeamInit[teamId:7280 teamColor:65280 driver1Id:15320 driver2Id:0 weatherForecastMinutes:0 kersEnabled:false drsEnabled:true name:FSA Racing]TeamInit[teamId:7347 teamColor:11776947 driver1Id:7642 driver2Id:0 weatherForecastMinutes:0 kersEnabled:false drsEnabled:false name:Alchemy Racing]TeamInit[teamId:7422 teamColor:32639 driver1Id:18741 driver2Id:0 weatherForecastMinutes:0 kersEnabled:false drsEnabled:false name:Luminaire]TeamInit[teamId:7424 teamColor:11776947 driver1Id:2046 driver2Id:0 weatherForecastMinutes:0 kersEnabled:false drsEnabled:false name:Giesy]ManagerInit[id:7492 name:Daniel Hervias teamId:6969]RaceStateMessage[raceState:1]Race has started!RaceStartTime[time:1347231600]ManagerJoin[id:7492 name:Daniel Hervias teamId:6969]Completed load.sending: RequestRefresh[]sending: ConnectionInfoMessage[info:3]RaceStateMessage[raceState:1]Race has started!RaceStartTime[time:1347231600]TeamInit[teamId:5977 teamColor:9527906 driver1Id:12123 driver2Id:0 weatherForecastMinutes:0 kersEnabled:false drsEnabled:false name:Racing Racers]TeamInit[teamId:6565 teamColor:11776947 driver1Id:7397 driver2Id:0 weatherForecastMinutes:1 kersEnabled:false drsEnabled:true name:Auscar]TeamInit[teamId:6714 teamColor:12320827 driver1Id:14406 driver2Id:0 weatherForecastMinutes:3 kersEnabled:true drsEnabled:true name:RED VISION ADVANTAGE GROUP]TeamInit[teamId:6740 teamColor:16744192 driver1Id:20836 driver2Id:0 weatherForecastMinutes:0 kersEnabled:true drsEnabled:true name:Alter RAcing]TeamInit[teamId:6742 teamColor:531168 driver1Id:8634 driver2Id:0 weatherForecastMinutes:5 kersEnabled:true drsEnabled:true name:HillMotorsports]TeamInit[teamId:6751 teamColor:16519164 driver1Id:8799 driver2Id:0 weatherForecastMinutes:3 kersEnabled:true drsEnabled:true name:In Like Flynn Racing]TeamInit[teamId:6788 teamColor:13174278 driver1Id:9606 driver2Id:0 weatherForecastMinutes:5 kersEnabled:true drsEnabled:true name:Team Pimentel25]TeamInit[teamId:6969 teamColor:263405 driver1Id:18174 driver2Id:0 weatherForecastMinutes:0 kersEnabled:true drsEnabled:true name:Blue Arrows]TeamInit[teamId:7005 teamColor:11776947 driver1Id:2687 driver2Id:0 weatherForecastMinutes:0 kersEnabled:false drsEnabled:true name:meclaren]TeamInit[teamId:7006 teamColor:1113856 driver1Id:13792 driver2Id:0 weatherForecastMinutes:3 kersEnabled:false drsEnabled:false name:Monkeys R Us]TeamInit[teamId:7095 teamColor:16187906 driver1Id:20498 driver2Id:0 weatherForecastMinutes:0 kersEnabled:true drsEnabled:true name:Red Baron Racing]TeamInit[teamId:7176 teamColor:11776947 driver1Id:20031 driver2Id:0 weatherForecastMinutes:3 kersEnabled:false drsEnabled:true name:Louis Legends]TeamInit[teamId:7208 teamColor:255 driver1Id:24932 driver2Id:0 weatherForecastMinutes:0 kersEnabled:false drsEnabled:true name:Tsukanov Racing]TeamInit[teamId:7218 teamColor:48896 driver1Id:4940 driver2Id:0 weatherForecastMinutes:0 kersEnabled:false drsEnabled:true name:SENNA RACING]TeamInit[teamId:7280 teamColor:65280 driver1Id:15320 driver2Id:0 weatherForecastMinutes:0 kersEnabled:false drsEnabled:true name:FSA Racing]TeamInit[teamId:7347 teamColor:11776947 driver1Id:7642 driver2Id:0 weatherForecastMinutes:0 kersEnabled:false drsEnabled:false name:Alchemy Racing]TeamInit[teamId:7422 teamColor:32639 driver1Id:18741 driver2Id:0 weatherForecastMinutes:0 kersEnabled:false drsEnabled:false name:Luminaire]TeamInit[teamId:7424 teamColor:11776947 driver1Id:2046 driver2Id:0 weatherForecastMinutes:0 kersEnabled:false drsEnabled:false name:Giesy]Settled at 60 fps.Settled at 60 fps.

I had that issue aswell and it seemed to fix itself when I refreshed the page.

Hey umm.. I am not a subscriber so I use the Live Timing Control Live Control. But when I click the Live Timing button, a window suddenly pops up saying "You need the Latest Java Runtime Environment. Would you like to update it now?" Well, I clicked cancel, the Chat and control (pit,push and fuel) panels dont appear, only the timing page. I am currently running Java 6 on Safari, Mac OS X 10.6. My java is already updated to the latest. Can somebody help me? :(

the only issue i have is the drivers orders not showing up, everything else works on live timing.

it's going to screw up my entire race no thanks to this screw up.
Edit: luckily, my driver dug himself out of that hole. nothing lost.. this time.