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Forums > Global Forums (English) > Bugs

Solved
App crashed during race

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This thread is closed because it is solved.
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Dean Preece medal 5000
5 years 102 days ago
What did you try to do?
During tonight's race on 3 occasions I tried pressing different buttons (Boost, switch driver and strategy).

What happened instead?
The app crashed all three times meaning I had to start it back up and load into the race again.

Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
Lenovo A1010a20

What is the operating system?
Android

What is the version number of the operating system?
5.1

Can the bug be reproduced?
The bug occurred randomly, it wasn't always the same button that made it crash.
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Gert Rose medal 5608 Super Mod
5 years 102 days ago
Hi Dean, sorry to hear you had this problem, I'm reporting it to devs.

Could you verify which version of the app you are using?
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Dean Preece medal 5000
5 years 102 days ago
Version 3.35
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Gert Rose medal 5608 Super Mod
5 years 102 days ago
Thanks, that's the latest available version. 
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José Trujillo medal 5000 Community Manager
5 years 101 days ago
Hello,

Please share with us the race ID.
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Dean Preece medal 5000
5 years 100 days ago
Update:
Thanks both for your help but I noticed that it was happening on other apps and it turned out my Google play services needed an update. Thanks again for your help.
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