Unresolved

Error with adding money/coins

You currently have a deal for 50 percent off for 4.99 for coins and money to add. I purchased the deal and I have yet to see the purchase added. If I can get what I purchased that would be greatly appreciated thank you. 

Hey Daniel, I'm sorry to hear you didn't receive the Investment Pack.

Please send an e-mail to support@igpgames.com so I can get this sorted for you right away.
Be sure to provide the following information, please:
1) The receipt(s) you received via e-mail from Google Play or Apple
2) The e-mail address for your iGP Manager account if there is one
3) Your team name and league name

If your purchase was on iOS, but the Apple invoice has not yet arrived via e-mail, please follow the instructions below:
1. Open Settings on your iPhone.
2. At the top of Settings, tap on your Apple account.
3. Tap iTunes & App Store.
4. At the top of iTunes & App Store, tap your Apple ID e-mail.
5. Tap ‘View Apple ID’. NOTE: You may be asked to confirm this by password or Touch ID.
6. Scroll down to tap on Purchase History.
7. Screenshot the purchases you did not receive tokens for and include them in the e-mail as an attachment.

I have yet to see a receipt from Apple saying I bought it. However, it did tell me it went through at the time of purchase. So I am not sure what happened. Thank you for the information though. 

Hey Daniel, I'm sorry to hear you don't have the receipt yet. I would like to avoid any delay in you receiving what you have purchased and paid for. Even if you haven't received your receipt yet, you can see it in your purchase history. I've described how you can do this by following the steps in my post above. If you can e-mail the screenshot of the purchase I can get your investment pack added to your account quickly. Thanks!