Christian Oltmer medal 5000 5 years 276 days ago (Last edited by
Christian Oltmer 5 years 276 days ago)
Payed today via PayPal 4.59€ for 40 Tokens. Payment ja done , but no tokens
Ash Can medal 5000 5 years 276 days ago
Where are my tokens as well payment made no tokens
M S medal 6475 5 years 276 days ago
I am sorry to hear you did not receive your tokens right away. Provide the following information in an email to support@igpgames.com to award the Tokens manually, please: 1) The receipt(s) you received via e-mail from Google Play or Apple 2) The e-mail address for your iGP Manager account if there is one 3) Your team name and league name (NOTE: Do not attach bank or credit card statements or receipts from PayPal. These are indirect payments and do not contain necessary information for validating a purchase) If your purchase was on iOS, but the Apple invoice has not yet arrived via e-mail, please follow the instructions below: 1. Open Settings on your iPhone. 2. At the top of Settings, tap on your Apple account. 3. Tap iTunes & App Store. 4. At the top of iTunes & App Store, tap your Apple ID e-mail. 5. Tap ‘View Apple ID’. NOTE: You may be asked to confirm this by password or Touch ID. 6. Scroll down to tap on Purchase History. 7. Screenshot the purchases you did not receive tokens for and e-mail them to us as an attachment.
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