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Solved
Unable to qualify

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This thread is closed because it is solved.
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medal 5055
5 years 71 days ago
What did you try to do?
Practice laps

What happened instead?
Does the practice lap but it returns 0.00.00 and does not show in practice results for tonight's race.

Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi

Did the bug happen in the app, on PC, or both?
PC

What operating system is your PC?
Windows 10

Which browser did you experience the problem in?
Firefox

Can the bug be reproduced?
Happened with first driver I then tried second driver same outcome.

Additional comments:
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medal 5743 Super Mod
5 years 70 days ago
Hi Chas, this has been reported to the devs.
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medal 5097
5 years 70 days ago
Same bug affecting several people in my league.
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medal 5000
5 years 70 days ago
Hello! With us, the whole league cannot run the free-racing circuit! League name: "F1 Magyarock Liga"
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medal 5941
5 years 70 days ago
in my league we also have problems, some do not let them practice and those that do not give the result
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medal 5000
5 years 70 days ago
Same problem in my league. We cannot do free practice. Solve it asap please
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medal 5743 Super Mod
5 years 70 days ago
Hi all, it looks like the issue occurs for everyone who has the British GP scheduled today. Devs are aware, we'll update you as soon as we know more. Thanks for your patience.
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medal 5097
5 years 70 days ago
On my league calendar screen next to Great Britain it says '09' which is new and not sure what this means, maybe the 2009 version of the track, maybe bug related? 
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medal 5743 Super Mod
5 years 70 days ago
Hi Warren, yes that is a change that has been done today. It shows you are racing on the 2009 version of Silverstone.
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medal 5811
5 years 70 days ago
I cant do the practice in my league
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medal 5073 CEO & CTO
5 years 70 days ago
We are working on this now. It is an issue with the old Britain track that has come about as a result of launching the new one.

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medal 5073 CEO & CTO
5 years 70 days ago
In the meantime:

Please just buy an ideal setup, and we will reimburse you via support (support@igpgames.com). This way you will get a good setup without needing to practice.
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medal 5941
5 years 70 days ago
We started the race without being able to configure since we did not know if it even rained or we did not request to be able to repeat the race tomorrow since it did not give us time or to adjust the ideal configuration since we did not have any doubts if we could run in rain or not since it marked us wrong
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medal 5073 CEO & CTO
5 years 70 days ago
Sorry for the inconvenience and the time it took to resolve. It is fixed now.

I will forward your query to the support team.
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medal 6000
5 years 70 days ago
Sergio
We started the race without being able to configure since we did not know if it even rained or we did not request to be able to repeat the race tomorrow since it did not give us time or to adjust the ideal configuration since we did not have any doubts if we could run in rain or not since it marked us wrong



Hi Sergio, we have set your Great Britain race to run again tomorrow.
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medal 5055
5 years 70 days ago
Thanks Jack.
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medal 5000
5 years 70 days ago
Same in League  Garywood 
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medal 5097
5 years 70 days ago
The practice laps were eventually fixed and the race ran smooth apart from some people struggling to log in to the race at the beginning.. but eventually everyone who tried managed to get in.. Thanks Jack and Dev team for all your efforts.
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