Marc Buntsma medal 5000 5 years 353 days ago
Wat probeerde je te doen?
To buy a TD
Wat gebeurde er in plaats daarvan?
The tokens were gone from my wallet but i didnt received the TD staff member
Deed het probleem zich voor terwijl je wifi of mobiele data gebruikte, of bij beide?
Wi-fi
Deed het probleem zich voor in de app, op PC of op beide?
App
Wat is het model van je toestel?
Samsung s8
Welk besturingssysteem?
Android
Wat is de versie van het besturingssysteem?
The newest
Kan het probleem gereproduceerd worden?
No idea
Bijkomende opmerkingen:
Marc Buntsma medal 5000 5 years 350 days ago
Can someone look into this? It costed me 9 tokens and i didnt received the td. Thanks in advance
Marc Buntsma medal 5000 5 years 342 days ago
Is it allready working? And is the problem fixed?
Gert Rose medal 5001 Super Mod 5 years 342 days ago
Hi Bram,
I'm sorry no one has replied to this thread yet for 10 days. I have flagged your problem to support, they can investigate and compensate your Tokens.
Gert Rose medal 5001 Super Mod 5 years 342 days ago
Enzo, please create a new topic for your problem, mixing several problems in one thread makes it difficult to follow up things.
José Trujillo medal 5359 
Community Manager 5 years 326 days ago
Hello,
I'm really sorry about the wait, the support team has a lot of work, I've taken your case personally. I have sent you 15 tokens as compensation.
