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"Connection timed out"

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medal 5000
12 years 15 days ago
Two days in  a row, I have lost connection with the race server at approximately the same time of day.  At 1700 UTC/GMT, my connection with the race server dropped with two laps to go.  Last night, a friend of mine had a similar issue and again the connection woes struck tonight.  Last night it took over 45 minutes before I could get reconnected.  Nedless to say, any chance at a good finish was gone.  As paying members, should we not expect reliable connections with the race server?

Here is the link to my race where I lost connection with 2 laps to go:
http://igpmanager.com/play/?url=race-result/109238
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medal 5000
12 years 15 days ago
30 mins after the start of a race, and I still am unable to connect to the server to spectate.  My race is long over, but the connection issue is still present.  Below is my java console if it helps any.

Java Plug-in 10.9.2.05
Using JRE version 1.7.0_09-b05 Java HotSpot(TM) 64-Bit Server VM
User home directory = /Users/rocketrob71
----------------------------------------------------
c:   clear console window
f:   finalize objects on finalization queue
g:   garbage collect
h:   display this help message
l:   dump classloader list
m:   print memory usage
o:   trigger logging
q:   hide console
r:   reload policy configuration
s:   dump system and deployment properties
t:   dump thread list
v:   dump thread stack
x:   clear classloader cache
0-5: set trace level to <n>
----------------------------------------------------
Match: beginTraversal
Match: digest selected JREDesc: JREDesc[version 1.6.0_31+, heap=-1--1, args=null, href=http://java.sun.com/products/autodl/j2se, sel=false, null, null], JREInfo: JREInfo for index 0:
platform is: 1.7
product is: 1.7.0_09
location is: http://java.sun.com/products/autodl/j2se
path is: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/bin/java
args is:
native platform is: Mac OS X, x86_64 [ x86_64, 64bit ]
JavaFX runtime is: JavaFX 2.2.3 found at /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/
enabled is: true
registered is: true
system is: true

Match: ignoring maxHeap: -1
Match: ignoring InitHeap: -1
Match: digesting vmargs: null
Match: digested vmargs: [JVMParameters: isSecure: true, args: ]
Match: JVM args after accumulation: [JVMParameters: isSecure: true, args: ]
Match: digest LaunchDesc: null
Match: digest properties: []
Match: JVM args: [JVMParameters: isSecure: true, args: ]
Match: endTraversal ..
Match: JVM args final:
Match: Running JREInfo Version match: 1.7.0.09 == 1.7.0.09
Match: Running JVM args match: have:<> satisfy want:<>
Version 13-10-12_1.7
u1: 6048
Exception in thread "AWT-EventQueue-2" java.lang.NullPointerException
at Core.iGPViewer.a(Unknown Source)
at Core.iGPViewer.getGraphics(Unknown Source)
at sun.awt.RepaintArea.paint(RepaintArea.java:227)
at sun.lwawt.LWComponentPeer.handleJavaPaintEvent(LWComponentPeer.java:1277)
at sun.lwawt.LWComponentPeer.handleEvent(LWComponentPeer.java:1165)
at java.awt.Component.dispatchEventImpl(Component.java:4937)
at java.awt.Container.dispatchEventImpl(Container.java:2287)
at java.awt.Component.dispatchEvent(Component.java:4687)
at java.awt.EventQueue.dispatchEventImpl(EventQueue.java:723)
at java.awt.EventQueue.access$200(EventQueue.java:103)
at java.awt.EventQueue$3.run(EventQueue.java:682)
at java.awt.EventQueue$3.run(EventQueue.java:680)
at java.security.AccessController.doPrivileged(Native Method)
at java.security.ProtectionDomain$1.doIntersectionPrivilege(ProtectionDomain.java:76)
at java.security.ProtectionDomain$1.doIntersectionPrivilege(ProtectionDomain.java:87)
at java.awt.EventQueue$4.run(EventQueue.java:696)
at java.awt.EventQueue$4.run(EventQueue.java:694)
at java.security.AccessController.doPrivileged(Native Method)
at java.security.ProtectionDomain$1.doIntersectionPrivilege(ProtectionDomain.java:76)
at java.awt.EventQueue.dispatchEvent(EventQueue.java:693)
at java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:244)
at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:163)
at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:151)
at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:147)
at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:139)
at java.awt.EventDispatchThread.run(EventDispatchThread.java:97)
Connecting...
Connected.
Settled at 60 fps.
Connecting...
Connected.
Connection timed out.
Connecting...
Connected.
Settled at 60 fps.
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medal 5000
12 years 15 days ago
FWIW, we lost connection to our race at the same time. System-wide, it appears.
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