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Lost One Of My Drivers

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5000
6 years 149 days ago (Last edited by Steve Oh 6 years 148 days ago)
I've lost one of my drivers!
The tab always comes up with an Exclamation Mark when there is a driver or staff member that needs attention. 
It hasn't done this for a while so I presumed everything was ok. Now I've lost a driver because it didn't tell me his contract was expiring.
Now the Tab DOES have an Exclamation Mark next to it, but the shortest remaining contract length is 18 races, which clearly indicates a problem somewhere. 

Without that driver I won't be competitive in my league for months.


Could I please have my driver back, or enough tokens to continually recharge him to get him back to 20 everything (apart from experience) and 53kg.

Thanks. 
5000
6 years 147 days ago
Has anyone been able to look into this yet?
5003 Super Mod
6 years 147 days ago
Hi Steve
I've escalated to the iGP team.
5903
6 years 147 days ago
Thanks Kev 
5000
6 years 146 days ago
This happened to me as well. I bought a new driver, even trained her a bit, and gone next time I logged in. 
5000
6 years 146 days ago (Last edited by Steve S 6 years 146 days ago)
Entered in error. Please ignore. 

5003 Super Mod
6 years 146 days ago
Buzz and Russ. Did you get the exclamation mark warning you of an expiring contract?
5000
6 years 145 days ago
I had the same issue about a week ago. No warning, just went to train him and was gone.
5000
6 years 144 days ago (Last edited by Steve Oh 6 years 144 days ago)
Any update on this?

Surely I can just be given my driver back - he's still not been bought by anyone (can provide link to driver by PM)

or

give me enough coins to train my current 2/3 driver back up to 20 everything like the one I lost. Obviously for 11 health I am getting 100 training points, instantly boosting my driver up one. However when he reaches the 16s onwards that goes down to as little as 3 training points per 11 health. So to go from 19 to 20 would take 374 presses of the train button, or 4 days per increase, based on 5% energy recharge per hour. So my driver will be back to the level the same levels as the one I lost by the end of July - 22 seasons from now lol

5000
6 years 141 days ago
Any update at all on this?
5000
6 years 140 days ago
I had this same issue. And I have an exclamation mark still even though the next contract to expire is 9 races away. 
5000
6 years 139 days ago

Steve
Any update at all on this?



As above 
5000
6 years 135 days ago
How close to a solution are we on this? 
Season now over. 
5000
6 years 133 days ago


    Down to 80 progress per training session now. 


5000
6 years 129 days ago
Down to 68 progress per training session now - and still not heard anything from support!!
5064 Community Manager
6 years 128 days ago
Hello,

I'm really sorry about the wait, the support team has a lot of work, I've taken your case personally. I have sent you 25 tokens as compensation.
5903
6 years 128 days ago

José
Hello,

I'm really sorry about the wait, the support team has a lot of work, I've taken your case personally. I have sent you 25 tokens as compensation.



25 tokens? Seriously? Wow I’m overwhelmed by your generosity. 


That’s hardly what I call compensation though. It’s going to to take at least 3 months of constant training to get him to the level the one I lost was at, not to mention the 15 tokens I had to spend to get a replacement driver in the first place. 
5000
6 years 128 days ago
I've used my 25 tokens, however where my missing driver was 20 every except experience my current driver is now only 13 everything - quite a bit short don't you think  ? 
5000
6 years 128 days ago
Who made the mistake? I think it was you and if you don't know the end of your contracts you have to make a calendar note. So i think the 25 tokens are very fair deal  from the support and you don't need to cry like a small child. 
5000
6 years 128 days ago
Ralf
Who made the mistake? I think it was you and if you don't know the end of your contracts you have to make a calendar note. So i think the 25 tokens are very fair deal  from the support and you don't need to cry like a small child. 



Contract was not due to end  not even close  Driver just disappeared. 

And effectively  seeing as I had to spend 15 tokens on a new driver, the compensation is only 10 tokens, to compensate for months of training  

Hardly fair is it 
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