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Official
Service interruption - 4 Apr 2019 at 18:00 GMT

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medal 4900 Community Manager
4 years 360 days ago (Last edited by José Trujillo 4 years 320 days ago)
For the past 30-40 minutes there have been some intermittent service issues with races starting and pages loading. We are working to resolve them now and will update this thread with further information as we have it.


Practice laps with no time
Any practice laps which did not record a time will be deleted shortly and you will be able to re-run those laps.

No weather data
As a result of not running practice laps, no weather information is available.


[19:10 GMT] UPDATE 1: Practice laps and weather data is working now. The races will start late and some actions on the website may take longer than normal to run.

[19:40 GMT] UPDATE 2: All the affected races will be re-scheduled and put in the next calendar slot shortly. Our apologies for any inconvenience this may have caused.
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medal 5000
4 years 360 days ago
[20:45 GMT] UPDATE 3: All races that were affected by the servers having an issue earlier have now been rescheduled for their next designated slot.

Sorry this has taken so long to get back up to 100% service. We spent most of the time investigating why this happened and how to prevent it from happening again.

We believe we found the source of the problem and applied a fix

Sorry for any inconvenience that you may of experienced
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