Jan Lammers medal 5000 5 years 288 days ago
What did you try to do?
Doing practice runs
What happened instead?
Doesn't publish any info, know that this is an issue that happens to a lot of people on all different kinds of moments.
Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi
Did the bug happen in the app, on PC, or both?
App
What is the model of your device?
Wiko
What is the operating system?
Android
What is the version number of the operating system?
Newest
Can the bug be reproduced?
Don't know but you have came across already before with this issue.
Additional comments:
José Trujillo medal 5290 Community Manager 5 years 284 days ago
Hello,
I've done a practice lap on your account and it’s working fine, can you try it and tell me if this error happens again?
Jan Lammers medal 5000 5 years 282 days ago
It happens as you know once in a while. Have seen earlier reports about this.
José Trujillo medal 5290 Community Manager 5 years 282 days ago
Hello,
This only happens when there is a problem with the servers, our service is stable 99.99% of the time. Unfortunately sometimes our providers have incidents and cause these failures with practice turns. I am very sorry that this happened to you, if it happens again do not hesitate to let us know. ⚙️?