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Transfer buy a TD staff

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medal 5000
5 years 9 days ago
Τι προσπαθείς να κάνεις;
I tried to buy out with 9 tokens a 5 star TD

Τι συνέβη αντ 'αυτού;
It lag and when I tried to rellog all my tokens are gone and a have a 2 star driver

Το πρόβλημα συμβαίνει όταν χρησιμοποιείτε Wi-Fi,Δεδομένα κινητού ή κ τα δύο?
Wi-fi

Το σφάλμα συνέβη στην εφαρμογή, στον υπολογιστή ή και στα δύο;
App

Ποιο είναι το μοντέλο της συσκευής σας;
Samsung S7 edge

Ποιο είναι το λειτουργικό σύστημα;
Android

Ποιος είναι ο αριθμός της έκδοσης του λειτουργικού συστήματος;
8.0

Μπορεί το σφάλμα να αναπαραχθεί;
In the 1st attempt at tell me that I win and when I went to see my staff he wasn't there! And the second attempt it lag and all the above happened!

Πρόσθετες παρατηρήσεις: 185 έχω το ίδιο πρόβλημα
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medal 4855 Moderator
5 years 5 days ago
Hello Grigoris, I'm sorry to hear you're affected by a transfers bug and I notified Support to look into your case. Also I apologize for the delay due to Easter holidays but I hope a satisfying solution can be found in a timely manner.
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medal 4789 Community Manager
5 years 5 days ago
Hello,

We are sorry for any inconvenience this may have caused, I have sent you tokens as compensation that you can see right now in your account. This is a known bug and will be studied when the team of developers has time, hopefully as soon as possible. Thank you very much.
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medal 5000
5 years 5 days ago
Thank you for your time !!! I really understand that is a difficult time during holidays to take care all this matters but I'm satisfied that you find time to take care of my issue!!!
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medal 5000
5 years 4 days ago
something like this appened to mee too
I want to dircetly buy a TD via tokens but the transaction hangs 
http://loxely.altervista.org/Cattura2.JPG
it's about 5 minutes i wait with the "clock" and "...."
md-quotelink
medal 4789 Community Manager
5 years 4 days ago

Lorenzo
something like this appened to mee too
I want to dircetly buy a TD via tokens but the transaction hangs 
http://loxely.altervista.org/Cattura2.JPG
it's about 5 minutes i wait with the "clock" and "...."


Hello,


Please open a new topic talking about your issue. We’ll happy to help you!
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