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Can't join the race

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medal 5000
4 years 339 days ago (Last edited by Luca Cattaneo 4 years 333 days ago)
Cosa hai provato a fare?
I tried to join the race yesterday evening

Cosa è successo invece?
In the pre-race screen appared a message saying something like "Error 3...new attempt in 10 seconds...". After some attempts i could join the race at the third lap. Some of the other players of the league didn't have problems, others reported that could join the race later. This problem happened once also in the previous season.

Il problema si è verificato durante l'utilizzo di dati Wi-Fi, mobili o entrambi?
Both

Il problema si è verificato nell'App, sul PC o in entrambi?
App

Qual è il modello del tuo dispositivo?
Honor 10

Qual è il sistema operativo?
Android

Qual è il numero di versione del sistema operativo?
9

Può essere riprodotto il bug?
No

Commenti addizionali:
I had the same issue yesterday, but I could join the race after one lap. I reload the app twice before the successfull attempt. Another player of the league reported the same problem, but he joined the race at fifth lap, compromising his race. If it happens again, I'll take a screenshot (sorry but yesterday I forgot to do it
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medal 4915 Community Manager
4 years 339 days ago
Hey Luca,

This error in the loading screen is very strange, if it happens again please reload the app. If it happens to you with continuity, please contact us again. I keep the topic open for a few days. I 
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