Diana Plane medal 5000 5 years 214 days ago
What did you try to do?
I bought a new driver and placed an existing one into the reserve. Both had multiple races left on the contracts.
What happened instead?
when I went back on the new driver and the reserve driver had disappeared. I only had one existing driver left.
Did the problem happen while using wi-fi, mobile data, or both?
Mobile data
Did the bug happen in the app, on PC, or both?
App
What is the model of your device?
iPhone 6
What is the operating system?
iOS
What is the version number of the operating system?
12.2
Can the bug be reproduced?
Didn’t happen when I bought further replacement drivers so not sure if it can be reproduced
Additional comments:
I’ve had to spend further tokens to replace the drivers, overall I’ve lost 18 tokens as a result.
Tim Trovato medal 5000 5 years 213 days ago
I am the league host for Diana's team and Diana posted this up in our league page. I told Diana to come here for help. Hopefully this isn't a bug that happens a lot because it is the first i have heard of this happening. if you can help Diana out we would appreciate it.
Thanks,
League not found or inactive
Nick Maris medal 5000 5 years 212 days ago
What did you try to do?
I sold my driver (Panos Vokos) but i didnt recieve any money
What happened instead?
The driver transfered to the other team but i didnt get the money from the transfer
Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi
Did the bug happen in the app, on PC, or both?
App
What is the model of your device?
Samsung J5
What is the operating system?
Android
What is the version number of the operating system?
I dont remember
Can the bug be reproduced?
well no other drivers for sale
Additional comments:
Its ok guys i dont care about the money, i-m just reporting the bug, thanks for your time. UPDATE:PROBLEM SOLVED, i got the money with some delay
José Trujillo medal 6083 Community Manager 5 years 212 days ago
Hello,
We are sorry for any inconvenience this may have caused, I have sent you tokens as compensation that you can see right now in your account. This is a known bug and will be studied when the team of developers has time, hopefully as soon as possible. Thank you very much.
Frank Thomas medal 4983 Moderator 5 years 212 days ago
Hello Diana, I'm sorry this bug caused you such inconvenience. I've flagged your post for support and devs to look into and reimburse those token you had to spent to fix that situation.
Also thanks Tim for showing the right way.
Edit: Too late, the master already arrived.