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Didn’t receive buy now CD

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medal 5000
5 years 262 days ago (Last edited by Billy Bob 5 years 262 days ago)
What did you try to do?
I was trying to buy a CD right before my race using the 9coin buy now

What happened instead?
I didn’t receive the CD, but was given a zero star TD that I sold immediately when I saw it. When I looked back at the transfer list the Cd I tried buying was still on the market..... I had 16 coins before I hit buy now, I was at 7 right before my race tonight.. if I could get my coins spent back that would be awesome

Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
iPhone 6+

What is the operating system?
iOS

What is the version number of the operating system?
12.2

Can the bug be reproduced?
Not sure this was the first time this has happen to me.

Additional comments:
Luckily after my race I found another CD that it actually let me buy now... still out 9 coins but the CD I got now is better then the one I couldn’t receive 
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medal 4991 Moderator
5 years 261 days ago
Hello Billy, I'm glad you found a better one, so this bug had a good side at least this one time. I marked your post for support so they can reimburse you the lost token.
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medal 5000
5 years 261 days ago
Thank you so much frank !!!
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medal 5290 Community Manager
5 years 261 days ago
Hello,

We are sorry for any inconvenience this may have caused, I have sent you tokens as compensation that you can see right now in your account. This is a known bug and will be studied when the team of developers has time, hopefully as soon as possible. Thank you very much.
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medal 5000
5 years 261 days ago
Jose I really appreciate it, and thank you too both of y’all for such a quick response. :)
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